4 stars for quality work.
0 stars for ethical business practices
I hired Melvin and George from La Económica Landscaping after receiving a written estimate from their coordinator, Cindy, for work that included:
• Garden clean-up & hauling – $1,375
• Mulch + small brick installation (combined) – $650
Total: $2,025
And a recurring monthly maintenance fee at $200
The crew did a nice job with the clean-up. Their labor and craftsmanship were good. However, the way this business operates is extremely concerning. Even though the scope was clearly defined both verbally and in writing, the owner later tried to change the terms of the estimate, claiming parts of the agreed-upon work were “mistakenly included.”
Throughout the process, there were multiple “gotcha” moments, surprise clarifications, shifting explanations, and attempts to downplay what was originally promised. Despite the written estimate explicitly listing a “mulch + small brick installation (combined)”, the brick installation was never completed. When I followed up, they claimed it had been a “mistake” in the estimate and refused to honor that part of the agreement.
Communication became defensive, taunting, and unprofessional, and rather than resolve the situation collaboratively, the owner sent a $300 refund before we had even reached an agreement, then canceled my ongoing maintenance service altogether.
It’s disappointing, because the work quality itself was solid. But their business ethics and communication practices are sketchy. They seem more focused on short-term profit than building long-term relationships or standing by their written commitments.
They told me the brick feature would enhance the look of my garden. I guess I’ll never find out.
If you decide to hire them, make sure every detail is documented and signed. Otherwise, expect last-minute changes and confusion about what you actually paid for.