Lakeland Seniors Apartments

I am a current resident at Lakeland Seniors and I absolutely love living here. The building is clean and the entire staff is great. The director Alita as well as Stephanie helps us with everything and the maintenance team keeps the building in order. We also have the best resident parties!

My family’s experience with the Lakeland Seniors team has been nothing short of exceptional. From the moment we walked in, Alita and Stephanie greeted us with warmth, professionalism, and genuine care. They were very attentive to my numerous inquiries and requests. They went above and beyond to accommodate me being out of state to ensure I was informed of my father’s status on the waitlist and any next steps we needed to action. The community is beautifully maintained and promotes both relaxation and social engagement. Stephanie and Alita’s leadership, compassion, and attentiveness truly sets this community apart and that gives my family incredible peace of mind with my father being a resident. I wholeheartedly recommend Lakeland Seniors Apartments to anyone looking for a senior living community that feels like family.

The Lakeland Seniors Team is the absolute best!! The entire team really care about our well being.The activities that we have, are planned with lots of thought. We just had a paint and sip along with food and I really enjoyed myself. Kudos to Alita, David, Stephanie and Dan!!

I toured this property and was very impressed by the cleanliness and upkeep. I was greeted by the friendly staff. The manager, Alita, was very informative and polite. She answered all of my questions professionally. I am definite looking to make this my dads new home!

I love living at Lakeland Seniors Apts the management and maintenance team are so nice and so professional.

I am interested in a 1 Bedroom Unit, available May 1, 2025. I am 67 years old in good health! Look forward to joining the Lakeland Senior Community!!!

Love it! Feels so safe and convenient. Everyone is very friendly. Great environment!

Alita is an angel sent from above. I was seeking a place for my grandmother that was filled with love and compassion. I’m so glad I came across this amazing place. Thank you Alita and staff for assisting me and make the love in as easy as possible.

I have lived here almost 7 years under both the old and new, as of late January 2020, (Silvertree) owners. The new owners and new manager are horrible. UPDATE - they fired one horrific manager. after nearly 2 years effective the end of May 2023. That is a plus. But it is still clear SilverTree (the owners) apparently doesn’t understand HUD rent rules or choose to ignore them. Corporate (Silvertree) has their employees post multiple reviews of multiple properties (click on their reviews to see that), including this one. They then thank their own employees. In my opinion that is not ethical. As of May 2020 we have no more security (yet I personally know of 3 car break ins and the car behind mine was stolen) and as of Sept 2020 there are no front desk employees. As a result USP, FedEx and USPS can’t always get in to do deliveries. Neither can the man who delivers meds from a nearby pharmacy. Edit: Another car was stolen. Management says the parking lot isn't their problem. Edit 2022 - there were 4 guns shots in the parking lot not so long ago. In the last year 2 cars have been stolen, a number broken into, and several catalytic converters stolen. The homeless get into the building and one set a fire in the stairwell. There is almost no communication. For example when they closed the laundry room except for very limited hours (it is only open 9-4 on weekdays now), initially no notice was posted. We were never notified that there is no more front desk employees. The new manager doesn’t answer emails, doesn’t return phone calls and rarely picks up the phone. This is really frustrating. When people are late with the rent, their rent amount paid is wrong or they lose your rent they give you a 10 day eviction notice. Under MS law they can’t do that. Even before covid they removed the furniture from the common areas. What goes on here is problematic. You will be given a 20 page, single spaced document of all the house rules. Some make sense and some don’t. Living here is better than being homeless but not by much. Location is convenient. For the next year they will be doing foundation repairs so be prepared for the noise and the building shaking as they work. They start at 7am. It is a plus they are repairing it. Most of the time repairs in apartments are done in a timely manner but some problems seem to never be fixed permanently. The maintenance people are nice. I do appreciate that this is a no smoking building. Edit - many people are moving out and the building has many opening. Since this is hud and usually hud has a waiting list people are voting with their feet when they get to the top of the waiting list elsewhere. You get white glove inspections 4x a year, often with 12-18 hours notice when hud rules are 24 hours notice. They do not have the required notices posted on who to contact in HUD with issues (other stuff is on those too, the old owners had that posted), no elevator licenses posted, they are not willing to continue to free or reduced cost benefits we are eligible for that the previous owners had found for us (dollar lunches, farmer's market "money", reduced cost fitness club membership 2 blocks away). While the current local managers are fine (unlike the previous 5 - they have had 7 people in a bit over 2 years there is a manager and assistant manager indicates other issues), corporate is not. And as someone else said further down, not safe to be critical under your real name. Edit - not the company's fault but Jackson has huge water issues. No water, can't drink the water... this happens repeatedly. It is an infrastructure issue due to an aging water system in the city. Current management makes no effort to get water the city is giving out delivered to the apt building. And I am posting under the correct HUD. It is not safe to use your actual name due to retaliation.

My grandparents have been living here for several months now and really like it. Whenever I am there, the staff are nice and the place is clean...much better than the last complex they lived in. Overall, i don’t mind visiting them anymore and I dont have to deal with that smell.