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Laguna Spa Dentistry (Now Welcoming Alicia Dental Patients)

  • Dentist in Laguna Hills
  • Closed
  • 4.7
    (232)
Laguna Spa Dentistry (Now Welcoming Alicia Dental Patients)
Reviews
4.7 out of 5
(232 reviews)
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Matt
2 months ago
Best dentist ive been to in a VERY long time. Chris the dental hygienist was very thorough and informative about my teeth cleaning. They went all out and did xrays and AI scans which was super easy and painless. Dr. Kluss was super nice and easy going. Had a few suggestions about implants for me. Build me a quote before I left. Love these guys. Will continue to come back and let my family know about them. Thanks guys!!
Navid Aghili
2 months ago
⚠️ Beware – Insurance Misrepresentation & $1,000 Still Not Refunded After 6+ Months I had been a loyal patient at Laguna Spa Dentistry for years. In August 2025, I was informed that the ownership had changed, but I decided to continue treatment because I trusted the office. After my exam, I was told they could treat my tooth, but their doctor was suddenly “out of network” with BOTH of my insurance plans. They instructed me to pay $1,000 upfront and assured me they would submit the claim to my insurance and that I would be reimbursed. It has now been more than SIX months of constant follow-ups. Each time, I am told there is an “open claim pending with insurance.” However, after personally contacting BOTH of my insurance companies multiple times, I was clearly informed there is NO pending claim and nothing holding up payment. Despite this, the office continues to delay and has not returned my money. This experience feels misleading and extremely unprofessional. Patients should not have to chase a dental office for months to recover their own money—especially when the insurance companies confirm there is no issue on their end. If you value transparency, clear communication, and ethical billing practices, think carefully before choosing this office. I regret trusting them after the ownership change.
BILL ELDER
2 months ago
They were very welcoming and helpful checking in and once started, extremely helpful and efficient. I’m very impressed with the staff and doctor!! Very knowledgeable and caring!!! I would highly recommend this place wholeheartedly and appreciate that such a fine organization is located near me!
Cyndi Castillo
8 months ago
I have been a long time customer of this dental location but, unfortunately moved away from the area and now live about 40 miles away. Believe me when I say the drive is worth it!! The entire team is wonderful here. April at the front desk is extremely helpful and welcoming. Chelsea is my favorite dental hygienist. She really is the best, detailed and gentle. If you’re looking for reasonable pricing and outstanding service look no further! Very organized & efficient office, no high wait times.
Rick Squirrell
4 months ago
Who likes going to the dentist? I had an excellent , positive dental experience. Everyone was helpful and I actually had a good experience. Who knew?
Hannah Perez
7 months ago
The procedure went so smoothly, yes j did have a lil panic attack but fortunately Dr. Hannah was able to calm me down and she was so nice, plus her assistant was so funny (I forgot her name). Im really happy with my experience that is the 1st time I ever had ANY procedure so I was very anxious 😌
Clair Manning
11 months ago
I’ve always had a lot of dental anxiety, but coming to this office has completely changed how I feel about going to the dentist. From the moment I walk in, the atmosphere is calm and welcoming. What truly makes the difference, though, is Chris, my dental hygienist—he is absolutely wonderful. He’s kind, gentle, and incredibly understanding, always taking the time to make sure I feel comfortable and at ease. It’s clear that Chris genuinely cares about his patients, and that makes all the difference. I’m so grateful to have found a place where I feel safe and well cared for during my appointments. Highly recommend!
rita falquist
2 months ago
I was told I could not come back because I did not schedule deep cleaning appointment UPSALE. I did like Dr. Kluss, I have to get a different dentist.
Erin Hernandez
4 months ago
Highly recommend Laguna Spa Dentistry! Dr. Kluss, Chris and staff have always provided our family with exceptional services!!
Debra Kelly
Edited 6 months ago
My hygienist Darlena was especially kind and gentle. She explained what she was doing every step of the way. The front office staff are professional and friendly. Dr Kluss is great and genuine. I have dental anxiety but very comfortable with this practice.
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