Rental details and waiver forms were easy to complete on-line. We were a few minutes late for arrival, and they called us to make sure we were on our way. When we got to the dock, Ben was waiting for us, and he was very helpful. He provided life jackets for the kids, and walked us through a full boat and safety briefing. His help was perfect and his instructions were clear and helpful.
When we got back at the end of our rental, Ben was waiting for us, and he helped us dock. He did a quick inspection of the boat to make sure everything was in order, and he said we were good to go. No extra charges for late fees or cleaning fees. Nothing damaged.
Pontoon boats are so ugly; not sleek, stylish, and fast like the ski boats. But they are SO comfortable. It's like having your living room at the lake. The boat they provided was in excellent condition and plenty of room for 3 adults and 3 kids. We had a great time on the lake. The sun shade is big, so we had lots of room in the sun for those who wanted a tan, and lots of room in the shade.