Kruuz Scooters

Updated** This actually the worst experience with a business I have ever had…Your accusation of alcohol being involved is actually completely false. Not sure where you pulled that from but seems like you’re trying to discredit my review, which based off your other terrible reviews that makes sense. Never used a business with such a lack of accountability, professionalism, and care for clients. BE AWARE! Our experience here was absolutely terrible. After parking our scooters for just a few hours (around 4), they were taken without any warning. We received no call or text — they simply assumed the scooters were abandoned. We were left stranded and had to Uber back to our vehicle. To make matters worse, when we called to understand what happened, the woman in the office was dismissive and rude. She hung up on me mid-conversation instead of addressing the issue professionally. I’ve never had an actual business speak to me the way she did. I typically don’t leave negative reviews for small businesses, but in this case, I feel it’s warranted. The lack of communication and poor customer service speaks for itself. And yes — before anyone claims this was for the wrong business — this review is 100% for the correct location. I did do use this business.

These scooters are amazing you can stop by several different locations around Galveston and grab one. They work through the Kruuz App on your cell phone. Just scan and go bring it back to where you got it and end your ride. The scooters are reasonably priced at $30/hr and if you pause your ride it's less than that. Randy and Marilyn are amazing and ready to help you by answering any questions you might have. I will surely rent a scooter again.