KMAK Auto Glass

Mike came out to fix my window that broke. When he replaced the glass, he left trash in my car. Called me to get the payment and told me that my car was the worst model to fix windows on. Later that day after he had fixed it, I realized my door handle from the inside was not working and I could not get out of my car from the inside. I texted to see if he could come out to fix this issue he caused, and he said he could *possibly* be out the following day. I texted him an hour before he said he’d be there because he never confirmed, and he told me he couldn’t come. Tried to reschedule for later in the week and he was very hard to schedule with. Never initiated communication with me, I always had to reach out to see when he was coming. Each time I reached out he never remembered which vehicle I had or what we were speaking about. I gave him multiple options on when I’d be around, and We decided on Friday before 2pm and I had not heard from him by 12:30pm and I had had enough and I told him I would figure it out myself. He told me we didn’t agree on Friday and that if I would “lay off the attitude” he would still look at it. Very unprofessional throughout the entire encounter, very displeased with the lack of consideration and communication from Mike. 👎🏼

My windshield was knicked a few times last year and one on the passenger side spidered out two directions. One morning about a month ago I woke up and realized the spider grew three feet overnight. I called Mike at KMAK and he was out next day. Fair price, quick but quality service. My new windshield looks great. Thanks again! I will definitely utilize their services in the future if it’s needed. Highly recommend.