Kingman Septic Pumping, LLC

BEWARE of hidden fees. After we were given an invoice and signed it, Kingman septic added an undisclosed credit card fee. Also, we did not pay with a credit card, paid with a debit card. I called and Jamie, receptionist and CFO who said, "oh maybe i forgot to tell you about the fee". After discussing this with Jamie, she said she DID tell me about the fee. It just so happens that my phone records every call . She did not tell us verbally and the required notification on the signed invoice (financial document) does not show it. The invoice is an old style carbon paper type and both parties handwriting is almost illegible. I used them 5 year ago and both times the service was great. I will update if they refund the money.

The people of Kingman septic were great. Our septic filled up and Jamie in office managed to squeeze me in for pumping it out even though we're.booked solid for 7 days. She got it done in4