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Kinder Heating and Air

  • HVAC Contractor in Rogers
  • Open now
  • 4.9
    (327)
Kinder Heating and Air
Reviews
4.9 out of 5
(327 reviews)
4.9
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George Scott
a month ago
Excellent company and quick installation of 2 Samsung mini split heat pumps. One in shop and one in sun room. Fantastic & polite technicians! Thank you great job!!!!!!
Christhian Saavedra
8 months ago
Joe did a great job getting my furnace back running. In 25 minutes he had diagnosed, and fixed the issue that was keeping my unit from running. Highly recommend Joe and Kinder.
Angelia Layrisson
Edited 3 months ago
Our unit was installed incorrectly (coil was installed upside down) and caused damage to to my wood floors as the water sprayed out to the likes of a pressure washer in the AC closet. We have been treated unfair and without a care at all for customer service. The project manager never was involved or responsive nor was he available to speak with us regarding our work. His voicemail is full and the office has no idea where he is or when he will be at work or even available for a phone call. I knew we had a problem when the technician stated he wished the installers had contacted him first. The company has never called to speak with us or to apologize for this disaster. The lack of interest on their part to make a resolution shows me all I need to know. Since I was forced to use the company, we had to embrace it & we can see how this turned out. Not sure what kind of business they are running, but this has definitely been a terrible experience. The office personnel are not helpful with updates and the lack of clear communication gets a grade F. I would be embarrassed to work with or be associated with such a difficult company.
Melissa Nesbit
5 months ago
Gavin came out and found the problem right away and fixed it. He was personable, courteous, knowledgeable, and he also took the time to educate on what was happening with our HVAC. We also decided to get their seasonal maintenance.
Audrey Hickox
7 months ago
Justin and Joe came out to visit to address two different issues. Both were an incredible help and solved both problems we were dealing with. The office staff is also wonderful and made sure we were taken care of with these issues being pretty urgent (ceiling caving in from a leak and a leak in the wall starting to flood under the carpet!). Would highly recommend to anyone that wants caring, knowledgeable help from a company that will actually respond and charge you more than fairly. We also signed up for the Kinder Club maintenance membership and take a LOT of comfort knowing our system will be routinely maintained and looked after by this team.
Randall Parker
5 months ago
Kinder is the only company we use for replacement and repairs on our HVAC systems. Justin is their service tech , very knowledgeable and polite. Thanks Randall Parker
Madilyn Metcalf
6 months ago
Kinder came out quickly to look at our unit and was even quicker to tell us we needed a new unit. We had a different company come out for a second opinion and turns out we just needed a new capacitor that was wired CORRECTLY. Yes, the Kinder tech wired the capacitor wrong. Another $100 was spent on a second opinion, but it saved us $10,000.
Ray Wheeler
5 months ago
Great job! Justin Berry, our technician, was professional and friendly. I recommend Kender company! Good value and service.
Bobby Nipps
7 months ago
The team did an outstanding job with the installation of our new HVAC unit. They knew what was required of the installation, explained the complete process, kept us informed of each sectional progress, answered all questions and had us inspect everything when they finished the installation. The team was extremely task oriented and very dedicated to the task at hand.
Robyn Arn
4 months ago
I've always been impressed with Kinder's technicians (especially the young lady who came one spring) but the nicest so far was Gavin who came recently to check the heat for the season.
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