From start to finish, it was a pleasant experience working with Chris at Kick Back Game Rentals for our church's workers' appreciation event. He was very professional, patient, and accommodating to us throughout the process. I had many questions (I tend to ask about every single detail) and he never complained! We rented many games from them, including the dual pop-up basketball, air hockey, pool table, foosball, putterball, and Big Connect4.
In terms of pricing, there prices were very reasonable. We couldn't get any better prices anywhere else particularly for the big games. He negotiated very reasonably with us.
Delivery was on time, as promised. With the other member of his team that came to deliver, they set up everything carefully and professionally, and took time to explain how the game settings work (for air hockey and the basketball). I was particularly impressed that they calibrated the air hockey and pool table to be sure they were set up evenly (and they did this again for the pool table again after we asked that it be moved).
All round impressive experience!