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Key Deer Motors

  • Used Car Dealer in Miami
  • Closed
  • 4.1
    (411)
Key Deer Motors
Reviews
4.1 out of 5
(411 reviews)
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Ron Haurie
2 weeks ago
Just purchased a vehicle at Key Deer Motors. Was greeted by Andy when I walked in and everything from that moment on was fantastic. Andy made the purchase (of a used car!) a very pleasant experience. He was very professional and understanding of my needs. Will recommend Andy and Key Deer to my friends in search of a vehicle. Thank you guys.
Wilbert Auguste
3 weeks ago
Luis Rosario is a great and friendly person. He helped me with his heart to make a good deal from A to Z at key deer motors in Miami. I truly appreciate his work so much and his willingness to work and help customers. Keep doing the good work Luis. God bless you! Wilbert
Chakita Johnson
Edited 2 weeks ago
Andy and Ely were amazing…. Or so We thought…… before we left the dealer, the oil gauge was moving up and down. My Husband called the guy out to explain him and he said it was normal. It would go back while he was driving….. He said the next day that My Husband can bring the truck to be seen by their Mechanic.. Get there a few days later the Mechanic spent hours and nothing changed….three days later the truck has conked out…I texted the salesman and he says they’ll Set up an appointment with Mechanic…. I’m hoping it’s on their bill because he informed us nothing was wrong with the truck and now this one week later. I’ll be back with an update hopefully a good one.🤬
Joshua Schoer
2 months ago
​If I could give zero stars, I would. Key Deer Motors represents the absolute worst of used car dealership cliches. ​Before committing to a 10-hour round trip (5 hours each way), I called ahead to confirm that the specific vehicle I wanted was still available. I explicitly stated I was driving from hours away and needed to ensure I wasn't wasting a trip. I was given 100% verbal confirmation that the car was on the lot, ready to go, and that they would work with me on the trade-in valuation I had been quoted elsewhere. ​When I finally arrived, the reality set in: ​The Phantom Inventory: The car I drove 5 hours to see wasn't even on the lot. It was completely unavailable. They lured me across the state with false promises, fully expecting that once I was exhausted in their showroom, I'd settle for whatever else they wanted to push on me. ​Walking Back Trade-In Guarantees: On top of the missing vehicle, they completely reneged on honoring a reasonable trade-in valuation close to what I was quoted at another dealership. All the phone promises melted away into typical dealership double-talk the moment I walked through the door. ​They have zero respect for a customer’s time, gas money, or effort. Deceiving someone into a 5-hour drive just to execute a classic bait-and-switch is as unethical as it gets. ​Save yourself the massive headache, the wasted gas, and the frustration. Look elsewhere for a dealership that values basic honesty and customer integrity.
Drogo
9 months ago
The customer service here was absolutely top of the line. Ara, Javier, and Ely were very professional and efficient. Javier and the staff worked diligently to get me into an even better car than I was expecting. Considering my circumstances they worked out a deal with payments I can afford. I implore anyone looking to get into a reliable vehicle regardless of what your financial situation is go to Key Deer Motors. They can help you! Thank you all for your help and assistance with my new car.
Jose Pierre
2 months ago
I had the pleasure of meeting ely, who was very courteous, knowledgeable, and professional. She was very helpful. I would recommend any of my friends and families to come to Key deer motors. I also want to mention Andy for his kindness. He is also very courteous and knowledgeable..
May Galan PA
9 months ago
My son purchased his first car here. The experience was so much better than all the previous dealerships we went too. No pressure, good options, great deal, and didn’t take long to get it done. Javi was especially great helping us.
Rich Edwards
7 months ago
Jose is the man with the plan. Process was smooth and he made sure I drove out of there the same day with the car I wanted. Finance dept took care of me as well. One of the best dealers I’ve been to by far. Made sure we had a little snack and some water while we waited. 5 stars from me!
Brandon Doumenis
a month ago
Got a great deal on this 2001 ford explorer, only 2000 and it runs pretty good and came with great tires
Sean Maignan
3 months ago
I contacted Luis before making the trip and explained that I was traveling a long distance because I was interested in purchasing a specific vehicle. I asked him directly if there was anything I needed to know about the car before driving there. He assured me the vehicle was available, told me to come down, and said he would make sure we could work out a deal. After driving an hour and a half, Luis handed me off to another salesperson, who then informed me that the vehicle had a bad engine. This information could have easily been disclosed over the phone, but instead they had me make the trip, seemingly hoping to sell me a different vehicle. I made it clear from the beginning that I wasn’t interested in the runaround or being shown other cars. I came for one specific vehicle, and they withheld important information until I arrived. It was a complete waste of my time, gas, and money. If you value honesty and transparency, I’d recommend being cautious when dealing with this dealership.
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