Kelly has always been warm, open and attentive any time I've needed to communicate with her. She also makes the extra effort to keep informed about anything related to the housing market - land grabs, business buys, interest rate changes, government changes that will take place in the upcoming year, you name it. While we haven't yet purchased a home with her, our interest has been in the Lincolnton area and I definitely feel like she is on top of it.