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Kathmandu Automotive Mitchell

  • Mechanic in Mitchell
  • Closed
  • 4.5
    (121)
Kathmandu Automotive Mitchell
Reviews
4.5 out of 5
(121 reviews)
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K A
a month ago
I’ve previously serviced my car at the Fyshwick branch and always had a great experience there. Unfortunately, this branch didn’t feel the same. During my recent general service, I was told my 13-month-old battery needed replacing. Since the car starts perfectly, I got a second opinion elsewhere and was told the battery is completely fine. The service itself was okay, but this made me question the accuracy of the recommendation. I hope they double-check diagnostics in future to maintain customer trust and consistency across branches.
Sarin Karmacharya
5 months ago
I’ve visited this place several times for service, and I really appreciate the effort they put in—especially the owner, who is always friendly, helpful, and committed to good customer service. He truly stands out. There is still some room for improvement with the rest of the staff, particularly in terms of communication and customer care. If the team can lift their service standards to match the owner’s level, this place has the potential to be excellent. Overall, a good business with a great owner—just hoping to see the staff improve so the experience is consistently positive for everyone.
Prahlad Panthi
8 months ago
Outstanding service from start to finish! Getting my tyres changed and wheel alignment done was an absolute breeze – everything was handled quickly, efficiently, and with great care. The staff were professional, friendly, and made the whole process completely hassle-free. On top of that, the pricing is incredibly reasonable for the quality of work. Highly recommended!
Tia Grayson
a year ago
I am honestly furious. I booked in for a roadworthy assessment to register my car in ACT (previous registered interstate). 1. They replaced my FRONT LEFT tyre tyres need to be replaced in PAIRS, not 1 at a time new tyres should always go on the BACK, they had the new one on the front- yes it's more work but they should have rotated the tyres. 2. They snapped my hub cap clips and DIDN'T TELL ME I drove home and saw they'd cable tied by hub cap to me wheel without even saying anything- trying to be sneaky as if the girl with the pink car would have no idea and never notice. 3. The next morning, the tyre they replaced was FLAT I was late for my first day of a new job. I am so mad. 4. The communication both over the phone and in-person was terrible. For example they said I "didn't have a back number plate"- I am no mechanic, but I can tell you for sure- yes I do.
Sanskar Dhakal
a year ago
Took my car to Kathmandu Automotive for a routine service, and they did a great job! The staff were super friendly and explained everything without making it complicated. They even spotted a small issue I hadn’t noticed and fixed it before it turned into a bigger problem. The whole process was smooth, the pricing was fair, and my car feels amazing now. Definitely my go-to place from now on!
David J.
a year ago
I can’t say enough good things about this car repair shop! From start to finish, my experience was nothing short of excellent. My car needed significant work done, including brake replacement and an engine tune-up, and the team here went above and beyond to make the entire process smooth and stress-free. The customer service is top-notch. From the moment I walked in, the staff greeted me warmly and took the time to listen to all my concerns. They explained the issues with my car in clear, simple terms and provided a detailed quote upfront. There were no hidden fees or surprises, which I really appreciated. The quality of their work is outstanding. My car now runs like it’s brand new! The mechanics are obviously highly skilled and passionate about what they do. They completed the repairs quickly without compromising on quality. What really sets this shop apart is their honesty and professionalism. Unlike many other places, I didn’t feel like they were trying to upsell me unnecessary services. They genuinely care about their customers and their vehicles. If you’re looking for a reliable, affordable, and customer-focused repair shop, this is the place to go. I’ll definitely be coming back for all my future car maintenance and repairs. Thank you to the entire team for such a fantastic experience!
Osti Pratima
a year ago
My car broke down unexpectedly, and I had it towed to Kathmandu Automotive. The team was incredibly understanding and got to work straight away. They found the issue—a faulty fuel pump—and had it replaced by the next day. They kept me updated throughout and made the whole process stress-free. The pricing was fair, and the car’s been running perfectly since. Great service from a reliable and professional team!
Niket Risal
a year ago
I recently visited Kathmandu Automotive, and I’m really impressed! The staff is super friendly and helpful. They explained everything about my car’s issues in a way I could easily understand. The repair work was done on time, and the price was reasonable too. My car’s running smoothly now, and I feel confident in their service. Definitely a place I’d recommend to anyone needing car repairs!
Badri Godar Thapa
a year ago
Had trouble with my car’s overheating, so I took it to Kathmandu Automotive. They quickly found a problem with the radiator and got it repaired the same day. Great service, professional team, and fair pricing. Highly recommend them!
Simon Regmi
a year ago
I went to Kathmandu Automotive for a suspension issue. They diagnosed the problem quickly and replaced the worn-out parts the same day. The car feels so much smoother now. Great service and friendly staff—highly recommend!
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