Kathmandu Automotive Mitchell

I’ve previously serviced my car at the Fyshwick branch and always had a great experience there. Unfortunately, this branch didn’t feel the same. During my recent general service, I was told my 13-month-old battery needed replacing. Since the car starts perfectly, I got a second opinion elsewhere and was told the battery is completely fine. The service itself was okay, but this made me question the accuracy of the recommendation. I hope they double-check diagnostics in future to maintain customer trust and consistency across branches.

I’ve visited this place several times for service, and I really appreciate the effort they put in—especially the owner, who is always friendly, helpful, and committed to good customer service. He truly stands out. There is still some room for improvement with the rest of the staff, particularly in terms of communication and customer care. If the team can lift their service standards to match the owner’s level, this place has the potential to be excellent. Overall, a good business with a great owner—just hoping to see the staff improve so the experience is consistently positive for everyone.