Mr. Fernando Aguilar arrived on time. Discussed with me first about the drywall repair project. He did a great job. The edges were aligned nicely and the connections were seamless. The fixed drywall was smooth and uniformly painted. It was hard to tell where it was fixed. He also painted the other two side walls, so the whole area looked new.. It is also worthy of mentioning that Your reception representative was a gracious person and Josh Metz quickly accommodated my request for estimation during the severe snow storm. I could not believe that the project was not delayed due to the snow and completed as planned. thank you JW Home improvement! Oversat af Google: Mr. Fernando Aguilar ankom til tiden. Diskuterede først med mig om projektet for reparation af gipsplader. Han gjorde et godt stykke arbejde. Kanterne blev justeret pænt, og forbindelserne var sømløse. Den faste gipsvæg var glat og ensartet malet. Det var svært at sige, hvor det var rettet. Han malede også de to andre sidevægge, så hele området så nyt ud.. Det er også værd at nævne, at din receptionsrepræsentant var en elskværdig person, og Josh Metz imødekom hurtigt min anmodning om skøn under den alvorlige snestorm. Jeg kunne ikke tro, at projektet ikke blev forsinket på grund af sneen og gennemført som planlagt. tak JW Home Improvement!

I requested a small drywall repair in the garage, a kitchen faucet replacement, and securing my closet rack. The estimate was for 4 hours and around 600. I was told to purchase my supplies and they gave me a list. They also told me to purchase the faucet I wanted but failed to tell us we needed to be sure the faucet had a particular type of connector for the valve. I had a stressful time trying to find all the drywall supplies but I managed to get what was needed after much frustration. When the repair man arrived he also had bought the supplies because he was told to so there must have been some miscommunication. As a result I had to go back to home depot to return most of the supplies except the drywall. The repairman said he had to go to pick up a new valve because the new faucet wasn't compatible with the old valve and the estimator never mentioned we had to get a specific faucet to connect to the old valve. So the 4 hour job ended up being 7 hours and cost me over 1k. The person who did my repairs did a decent job and was pleasant so that is why I gave 3 stars but I will not recommend the company due to the other issues I encountered. They also didn't bill me the remaining $733 dollars until almost 2 months later! Oversat af Google: Jeg anmodede om en lille reparation af gipsplader i garagen, udskiftning af køkkenhane og sikring af mit skabsstativ. Estimatet var for 4 timer og omkring 600. Jeg fik besked på at købe mine forsyninger, og de gav mig en liste. De fortalte mig også, at jeg skulle købe den vandhane, jeg ønskede, men undlod at fortælle os, at vi skulle være sikre på, at vandhanen havde en bestemt type forbindelse til ventilen. Jeg havde en stressende tid med at prøve at finde alle gipsplader, men det lykkedes mig at få det, der var nødvendigt efter megen frustration. Da reparationsmanden ankom, havde han også købt forsyningerne, fordi han fik besked på det, så der må have været en fejl i kommunikationen. Som et resultat var jeg nødt til at gå tilbage til hjemmedepotet for at returnere det meste af forsyningerne undtagen gipsvæggen. Reparatøren sagde, at han var nødt til at hente en ny ventil, fordi den nye vandhane ikke var kompatibel med den gamle ventil, og estimatoren nævnte aldrig, at vi var nødt til at få en specifik vandhane til at forbinde til den gamle ventil. Så det 4 timers arbejde endte med at blive 7 timer og kostede mig over 1k. Den person, der lavede mine reparationer, gjorde et anstændigt stykke arbejde og var behagelig, så derfor gav jeg 3 stjerner, men jeg vil ikke anbefale virksomheden på grund af de andre problemer, jeg stødte på. De fakturerede mig heller ikke for de resterende $733 dollars før næsten 2 måneder senere!

JW Home improvement has done various projects for us. We have always found this company to be prompt, efficient and economical. Our last project involved solving some complex issues and JW was up to the task. The team finished each project with attention to detail. Oversat af Google: JW Home Improvement har lavet forskellige projekter for os. Vi har altid oplevet, at denne virksomhed er hurtig, effektiv og økonomisk. Vores sidste projekt involverede at løse nogle komplekse problemer, og JW var klar til opgaven. Teamet afsluttede hvert projekt med sans for detaljer.

We had our small laundry room remodeled. They replaced the florescent light bulb with LED lights and all new ceiling tiles, painted the walls, and installed new flooring. They provided an estimate the clearly outlined the work to be performed. The two workers showed up on time and asked questions as the work was being performed to make sure I would be happy with the results. It took only two days and the laundry room looks better than I anticipated. Everything was cleaned up and disposed of. They did the work as requested and did not try to push us into a more expensive job - e.g. paint existing walls rather than replacing with dry wall. I would highly recommend them and look forward to working with them again on future projects. Oversat af Google: Vi fik lavet om på vores lille vaskerum. De udskiftede lysstofpæren med LED-lys og alle nye loftplader, malede væggene og satte nyt gulv. De gav et skøn, der klart skitserede det arbejde, der skulle udføres. De to arbejdere mødte op til tiden og stillede spørgsmål, mens arbejdet blev udført for at sikre, at jeg ville være tilfreds med resultaterne. Det tog kun to dage, og vaskerummet ser bedre ud, end jeg havde forventet. Alt blev ryddet op og bortskaffet. De udførte arbejdet som ønsket og forsøgte ikke at presse os ud i et dyrere arbejde – f.eks. male eksisterende vægge frem for at udskifte med tørvæg. Jeg vil varmt anbefale dem og ser frem til at arbejde sammen med dem igen på fremtidige projekter.

These guys are the best, as good a service experience as I've had, in any field. I met Josh, the estimator, who came first to assess our problem--water damage to a front window that matches another window that wasn't damaged. He immediately saw the problem, explained how it happened, and described what needed to be done. He gave a fair estimate with a wide range, explaining that until they took things apart, they wouldn't know exactly what the cost would be. The work was done by Denis and Pedro, who were just as knowledgeable and skilled as Josh. Although they were on an hourly rate, they were hustling, hustling the whole time they were working. They came in at the low end of the estimate I was given, avoided having to remove our whole window, and leaving it still matching the other undamaged window. That was surprising to all, it didn't seem like that would be possible. By the way, we got a few estimates for this work, some were not interested because it was too difficult and uncertain, and another gave us a ridiculous estimate WAY higher than JW's high end estimate (and again, JW wound up at the low end of their estimate). Talk to these guys whenever you need some work done, they are great!! Oversat af Google: Disse fyre er de bedste, lige så god en serviceoplevelse, som jeg har haft, på ethvert område. Jeg mødte Josh, estimereren, som kom først for at vurdere vores problem - vandskade på en forrude, der matcher et andet vindue, der ikke var beskadiget. Han så straks problemet, forklarede, hvordan det skete, og beskrev, hvad der skulle gøres. Han gav et rimeligt skøn med en bred vifte og forklarede, at indtil de adskilte tingene, ville de ikke vide præcis, hvad prisen ville være. Arbejdet blev udført af Denis og Pedro, der var lige så vidende og dygtige som Josh. Selvom de var på timepris, travede de hele tiden, de arbejdede. De kom ind i den lave ende af det skøn, jeg fik, undgik at skulle fjerne hele vores vindue og lod det stadig matche det andet ubeskadigede vindue. Det var overraskende for alle, det så ikke ud til, at det ville være muligt. I øvrigt fik vi et par estimater for dette arbejde, nogle var ikke interesserede, fordi det var for svært og usikkert, og et andet gav os et latterligt estimat MEGET højere end JW's high end-estimat (og igen, JW såret op i den lave ende af deres skøn). Tal med disse fyre, når du har brug for noget arbejde udført, de er fantastiske!!

JW started off doing smaller projects for me and they were great. However, when I got a larger and more expensive project, it wasn’t worth what I paid. The work was guaranteed. Even the guarantee work wasn’t done to my satisfaction. So for the remainder of my projects, I will have to sort some other, home improvement company. I learned a valuable lesson and would do things differently the next project. In addition, no one from the company ever called to see if you were satisfied with the work they did. They need a checklist and provide that to the customer to fill out and send back. You can’t improve what you don’t know., if you want, repeat customers, you have to take care of the ones that you have they will come back and they will recommend others. How would no longer do either, I do wish you well. Oversat af Google: JW startede med at lave mindre projekter for mig, og de var fantastiske. Men da jeg fik et større og dyrere projekt, var det ikke det værd, jeg betalte. Arbejdet var garanteret. Selv garantiarbejdet blev ikke udført til min tilfredshed. Så i resten af ​​mine projekter bliver jeg nødt til at sortere et andet husforbedringsfirma. Jeg lærte en værdifuld lektie og ville gøre tingene anderledes i det næste projekt. Derudover ringede ingen fra firmaet for at høre, om du var tilfreds med det arbejde, de udførte. De har brug for en tjekliste og giver den til kunden for at udfylde og sende tilbage. Du kan ikke forbedre det, du ikke ved., hvis du vil have gentagne kunder, skal du passe på dem, du har, de vil komme tilbage, og de vil anbefale andre. Hvordan ville det heller ikke længere gøre, jeg ønsker dig alt godt.

JW was very friendly and helpful when he came to give the estimate! Marcos did an outstanding job with all the improvements and repairs he completed! I highly recommend using JW Home Improvement, and I would use them again! Oversat af Google: JW var meget venlig og hjælpsom, da han kom for at give vurderingen! Marcos gjorde et fremragende stykke arbejde med alle de forbedringer og reparationer, han gennemførte! Jeg anbefaler stærkt at bruge JW Home Improvement, og jeg vil bruge dem igen!

Another fantastic job by the crew at JWHI. I called with a "last minute" request to install kitchen countertops - Josh worked with me to get an estimate and Darrick had a crew scheduled the very next morning. Adbias/Bryan did a fantastic job - very happy. Another "over and above" job by JWHI. Oversat af Google: Endnu et fantastisk job af besætningen på JWHI. Jeg ringede med en "sidste minut"-anmodning om at installere køkkenbordplader - Josh arbejdede sammen med mig for at få et overslag, og Darrick havde en besætning planlagt allerede næste morgen. Adbias/Bryan gjorde et fantastisk stykke arbejde - meget glad. Endnu et "over and over" job af JWHI.

I was very impressed with the attention to detail and the commitment to delivering exemplary service. As an example, I was having a bathroom tub re-caulked. After they did it, the technician (Ben) said he didn't think the color of the standard caulk looked good, he checked in with me about it, and redid it the next day. One aspect of the project also ended up taking longer than expected and they couldn't get it done in the projected timeframe, but Ben and Marcos made sure that they were there first thing the following day to make sure it got done and I didn't have to wait weeks to get back on the schedule. They also said at the beginning that they'll leave everything as clean a they found it. I've heard that from contractors before, but this was the first time it was actually true! I couldn't have been happier with the quality of the work. Oversat af Google: Jeg var meget imponeret over opmærksomheden på detaljer og engagementet i at levere eksemplarisk service. Som et eksempel fik jeg et badeværelsesbadekar genopbygget. Efter de havde gjort det, sagde teknikeren (Ben) at han ikke syntes farven på standard caulk så godt ud, han tjekkede ind med mig om det og lavede det om dagen efter. Et aspekt af projektet endte også med at tage længere tid end forventet, og de kunne ikke få det gjort inden for den forventede tidsramme, men Ben og Marcos sørgede for, at de var der først den følgende dag for at sikre, at det blev gjort, og det gjorde jeg' du skal ikke vente uger for at komme tilbage til skemaet. De sagde også i begyndelsen, at de vil efterlade alt så rent, som de fandt det. Det har jeg hørt fra entreprenører før, men det var første gang, det faktisk var sandt! Jeg kunne ikke have været mere tilfreds med kvaliteten af ​​arbejdet.

I requested an estimate for multiple small projects with a couple of mid-sized projects. After being charged $50 for the estimate, I asked to have the estimate broken down for a cost/time for each project so I could choose based on that. They REFUSED. Said it is not in their policy, simply to give a broad review and price. I told them I couldn't proceed without this and it's the last I heard from them. That tells me all I need to know about their honesty and the likelihood that they're not upfront with their customers. Use them at your own risk. Oversat af Google: Jeg anmodede om et estimat for flere små projekter med et par mellemstore projekter. Efter at være blevet opkrævet $50 for estimatet, bad jeg om at få estimatet opdelt for en omkostning/tid for hvert projekt, så jeg kunne vælge baseret på det. De NÆGTEDE. Sagde det ikke er i deres politik, blot at give en bred anmeldelse og pris. Jeg fortalte dem, at jeg ikke kunne fortsætte uden dette, og det er det sidste, jeg har hørt fra dem. Det fortæller mig alt, hvad jeg behøver at vide om deres ærlighed og sandsynligheden for, at de ikke er på forhånd med deres kunder. Brug dem på eget ansvar.