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Just A Closet Self Storage

  • Storage Facility in El Paso
  • Closed
  • 4.9
    (97)
Just A Closet Self Storage
Reviews
4.9 out of 5
(97 reviews)
4.9
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kyle jarvis
a month ago
I’ve used multiple storage units over the years, and this one is by far the best I’ve ever seen. The facility is spotless, secure, and incredibly well-organized. You can tell they truly care about maintaining a professional and welcoming environment. What really sets this place apart is Sonia, the owner. She is hands down the sweetest person and goes above and beyond to take care of her customers. Her customer service is unmatched—she makes sure every detail is handled, answers every question, and genuinely wants you to feel comfortable storing your belongings here. You don’t meet people like her often. If you want peace of mind and service that feels personal, choose this storage unit. I wouldn’t go anywhere else!
Karla V
2 months ago
We can’t say enough good things about this storage facility! From the moment we walked in, we were treated with kindness and respect. Sonia was absolutely amazing - so friendly, patient, and helpful every step of the way! The storage units and grounds were spotless and well taken care of. They offered great deals, and the whole experience truly made our move stress-free! We’re so grateful for the outstanding service & peace of mind they provided. Highly recommend!
Amber Jarèe
a month ago
I had a great experience today with just a closet! I got two storage units, climate controlled and on the first floor!! I can’t wait to move in, Dalia Young was so patient and sweet going above and beyond answering all my crazy questions, making me feel very secure in my decision to switch storages! I definitely recommend anyone looking for a storage unit to come here! I even got a welcome gift bag!!
Kristen Ryan
a week ago
Sonia and Dalia made the renting process so easy. What has been a very tough time in my life, felt a little easier with them by my side today. I would highly recommend!
Carlos Rodriguez
5 months ago
I had a fantastic experience at this storage place! Sonia and Dalia were really helpful from beginning to end. Their expertise, patience, and nice demeanor made the entire process smooth and stress-free. They responded to all of my inquiries, assisted me in selecting the appropriate unit, and ensured that I understood everything fully. It's unusual to get such real customer service these days—Sonia and Dalia went above and beyond. If you're searching for a secure environment with excellent service, I highly suggest this facility! highly knowledgeable throughout the walkthrough and was simply very kindest! Dalia was also quite friendly, greeting me with a smile . They made me feel extremely welcome and comfortable, and I'm pleased to be renting from them!
Richard Pena
4 months ago
"Just a closet" is a very nice, climate controlled storage facility. It is very clean with a great selection of storage units all the way up to 10 x 30! We were greeted by Dalia who is a very friendly, courteous and knowledgeable employee of the facility. She showed us different size units in the facility and explained all the security features. She was very patient and did not rush us through the process. The prices were reasonable and Dalia's professionalism is the reason we decided to rent a unit. My wife Irma and I highly recommend "Just a closet"for all your storage needs. Ask for Dalia, she'll take care of you!
hellcat
5 months ago
I had the absolute pleasure of working with Sonia and Dalia at Just a Closet Self Storage, and I couldn’t be more impressed! From the moment I walked in, they greeted me with warm, friendly smiles and made the whole process of renting a storage unit so smooth and stress-free. Sonia was incredibly knowledgeable and walked me through all the available options, helping me find the perfect size unit for my needs. She took the time to answer all my questions and gave me great advice on how to best store my items. Dalia was equally amazing when it came to the logistics. She made the paperwork a breeze and explained the security features of the facility in detail, which gave me peace of mind knowing my belongings would be safe. Both of them truly went above and beyond in terms of customer service. I felt genuinely cared for, and their professionalism and attention to detail are unmatched. I highly recommend Just a Closet Self Storage to anyone looking for a reliable and top-notch storage experience! Thank you, Sonia and Dalia, for making what could have been a stressful experience so effortless and pleasant!
SuperAutobot12
5 months ago
**Storage Quality:** The storage facilities offered are exceptional. The quality of the site is of the highest standard and aligns perfectly with my requirements. **Customer Service:** The customer service team at Just A Closet 14 exhibited remarkable professionalism. They promptly assigned me two excellent units with efficiency and thoroughness. **User-Friendly Website:** The website was intuitive and easy to navigate, enabling me to find precisely what I needed without difficulty. **Tour of the Facility:** The manager, Sonia, provided an informative tour of the facility and presented available units. I was highly impressed by the cleanliness, organization, and the variety of units available. **Helpful Staff:** The personnel at Just A Closet displayed exceptional friendliness and support, particularly Sonia and Dalia, who demonstrated a commitment to going above and beyond in assisting me. **Overall Value:** This facility represents an outstanding value for storage services. It is worth every investment, and I am pleased to have chosen to rent my units here.
Daniel Chavarria
4 months ago
⭐️⭐️⭐️⭐️⭐️ The ladies at Just A Closer Self Storage were literally the BEST! Their customer service was amazing, fun, energetic, and so helpful. They made the whole process super easy and even provided me with the best deal on a storage unit. The facilities are top notch: very clean, well kept, and secure. I couldn’t be happier with my experience here. Definitely recommending them to everyone!
Christina Jocelyn
2 months ago
Amazing attention and service, this has been the best storage i have been in. It does feel cool and fresh and the storages have lights in them so you can see your belongings
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