Great experience with this company. Phoned & made arrangements to drop my broken TV off to them. Was quickly called back with advice on what was wrong, a repair price, and asked if I wanted to go ahead. I picked it back up following repair and it was working but there was a minor issue with the repair so they picked it up, sorted it, and returned ite xtremely quickly and all free of charge. They also supplied an extra power cable for the repaired TV and a new remote control for my other TV that I inquired about. They said there was no charge because I had a bit of hassle with my repair. Exemplary customer service! The whole team seemed great but special mention to Kyle T and Sharon whose names I managed to catch.