My mum's boiler packed up, tripping the electrics in the process. I was able to talk to John who came out the next day, established that the electrics were safe, but that the boiler, which was no easy feat to access, had a fault. He gave us the number of someone he knew who could fix the boiler, and advised that he will liaise with him, so that he's not going in blind. I then rang John's contact who is coming out next week. In short, JP Electrics; great communication, lovely guy, professional, knowledgeable and really wants to get the job done. Many thanks!