Joseph's Tailoring and Alterations

I must agree with customer Brittany Brown. I have been a loyal customer from day one. I waited through the walkout of the original staff last year, dealt with the temporary closure that lasted for months, and remained faithful to this business without going anywhere else. The work used to be excellent. However, since reopening with new staff and a busier operation, the quality is no longer the same. On my last visit, I brought three skirts and two pairs of wide‑leg white denim. Every single item had to be redone. And when I finally got them back, one pair — brand‑new Hudson Jodie Frayed Seam Loose Wide Leg jeans ($225) — was ruined. When I dropped them off, I specifically requested the original hem, which is clearly advertised on the display sign. Once hemmed, the jeans should look exactly as they did before being touched. Instead, I received a 2‑inch hem. John assured me he would fix it. What I received back was cut denim with a fringe hem that pulls, frays, and looks worse after every wash. I now have to trim strings with scissors before I can even wear them. And sadly, nothing can be done—no type of hem because they will be too short. I was so disappointed I couldn’t even voice how upset I was. After trying on the three skirts, only one was done correctly. Clothing is expensive, and having items damaged is unacceptable. Now I’m stuck with ruined pieces that cannot be replaced. At this point, I no longer trust the quality of the work, and I am moving on. Get it right the first time.

Joseph’s Tailoring is hands down my go-to every time. They do a phenomenal job—consistently. The staff is always friendly and professional, and what really stands out is that they greet me by name every time I walk in. That level of personal service is rare. The quality of their alterations is excellent, everything is done to perfection. On top of that, their pricing is very reasonable, and they always have my items ready on time or even sooner. Highly recommend them to anyone looking for reliable, high-quality tailoring with great customer service.