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Joe's Garage & Whitlows Towing

  • Towing Service in Indianapolis
  • Open now
  • 4.2
    (162)
Joe's Garage & Whitlows Towing
Reviews
4.2 out of 5
(162 reviews)
4.2
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Kameelah Ray
a month ago
have to pay over 700$ because my car was towed after an accident instead of allowing me to use my insurance. no one reached out to let me know where my car was until today. The guy was rude saying , “why are you just now reaching out and it’s been a week?” like sorry I was in the hospital?
Tammy Cropper
8 months ago
Best customer service I have seen!!! Treated my car with great courtesy and expertise. Whitlows phone number is now programmed in my phone permanently! I highly recommend.
James Otto
a year ago
Paige from Whitlow's Towing was fantastic! He was incredibly respectful and patient, truly a great asset to the team. Although it was my first time meeting him, I could immediately sense his honesty. The rate was fair, and they stuck to the agreed price without any surprises. I had a silver F150 4x4, and they brought the perfect equipment to tow it.
Tyler Wilson
2 months ago
The most pleasant experience ever. I called for a tow and he was there in 5-10 minutes. Very chill dude. 10/10
Donna Mason
8 months ago
I had auto work done here and I couldn't decide between two mechanics and I'm glad I made the choice I did because Bill (mechanic) did an exceptional job and his expertise go far beyond most mechanics I've dealt with. He knew exactly what was wrong with my car without even laying a finger on it and he fixed it quickly and efficiently. I would recommend this garage as well as the mechanics to anyone needing auto work done!
Mason Keller
10 months ago
My wife was rear ended by an uninsured motorist in Plainfield around 9am. Whitlows had a truck on scene within 15 minutes of the accident. The driver was very helpful and informative with my wife. The vehicle was towed to their yard, checked in, and transported to the repair shop for insurance to do an estimate by 12pm the same day. EXCEPTIONAL SERVICE! Very helpful and professional in a bad situation. Thank you whitlows and new owner Bob!
Matthew Jasper
a year ago
The only reason this is 2 star instead of 1 is the kindness of the employees. I have never in my life left a review before but I have to. I got my toolbox towed by them and it was strapped down so hard it bent the top of my box inward in 3 different spots, causing some of my drawers to barely open. Keep in mind this is a 50,000 dollar toolbox. I sent the owner an email and haven’t heard back in a week
Anthony
a year ago
Had my truck towed. Found it in great condition. Not a scratch on it, they only take cash but I was having a hard time and hard day, didn't quite have enough cash (it was a lot) but the lady helped me out cuz I would've had to walk to hit the ATM. All around great service🤙🏽🤙🏽
Tim Weaver
a year ago
After an unfortunate accident we were towed from the scene and our vehicle stored by Whitlow's Towing. Our truck was well cared for in the lot and the folks there were super nice and allowed us free access to get our personal belongings out of the vehicle. Best of all? Jason in the garage was kind enough to remove our trailer hitch and seat riser--and didn't charge us a dime!!! Old fashioned service like this is almost unheard of nowadays and it was awesome to be treated so well. Highly recommended.
Thomas Platte
a year ago
Needed a tow this morning due to a flat tire. Called Whitlow's and immediately got a response despite being pretty early in the morning. Tow truck was there no more than 10 minutes later and even made it to the tire shop before it opened. Great and personable service at an extremely reasonable price. Hopefully I don't need a tow again anytime soon, but I'll remember which service answered my call right away.
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