JM Brothers Towing Services

Lockout Service Terms and Conditions 1. Service Scope: Our lockout service includes professional assistance in unlocking vehicles when keys are accidentally locked inside. It is essential to provide accurate information regarding the vehicle's make, model, and location for efficient service. 2. Service Limitations: Please note that our lockout service is intended for standard vehicles and may have limitations for certain specialty or high-security lock systems. Additional charges may apply for vehicles requiring specialized techniques or tools. 3. Customer Responsibility: Customers must provide proof of ownership or authorization to unlock the vehicle. We are not liable for any damages resulting from the use of our services based on false ownership claims. 4. Service Availability: While we strive to provide 24/7 lockout assistance, there may be instances where external factors such as severe weather or road conditions hinder our response time. We appreciate your understanding in such situations. 5. Fee Structure: Service fees for lockout assistance are outlined in our pricing structure. Additional charges may apply for service requests outside regular business hours, on holidays, or for special circumstances. Customers will be informed of any extra charges before service commencement. 6. Liability: While our technicians are trained professionals, we cannot guarantee zero damage during the unlocking process. Customers are advised to remove any valuable or fragile items from the vehicle before the service. We are not responsible for any damage caused to the vehicle during the lockout service. 7. Cancellation Policy: Customers have the right to cancel the service request at any time. However, a cancellation fee may apply if the technician has already been dispatched or has arrived at the service location. 8. Payment: Payment for lockout services is due upon completion of the service. We accept various payment methods, and the customer will be provided with an invoice detailing the service and associated charges. By availing of our lockout service, customers agree to these terms and conditions. We are committed to providing efficient and professional assistance while ensuring transparency and fairness in our operations.