Avi and Jet Drain came recommended by our HOA.
I don’t really like being told which plumber I can use, but as soon as we chatted by phone, I liked Avi.
He’s professional, intelligent, articulate and solution-oriented. Great start! I like working with someone who listens well to first understand the problem completely, before chiming in.
When we met in person, he was professional, early,
and he calmly pointed out all the mistakes the last person who fixed the plumbing, had made. I liked that he was humble and matter of fact about it, rather than being cavalier or dismissive about the others person’s work.
I was impressed by how he was teaching critical thinking skills to his employee as he fixed the leak, and all the while, was very calm and centered.
I also appreciated that they were both professionally dressed and didn’t smoke ( or smell like cigarettes), and their trucks clean and organized. ( Saves time).
Avi trouble shot the issues and was there the next day to repair. He showed up early, did a very professional job and left the place immaculate. It’s great to find a plumber that you can trust to do a great job, and also trust in your home, even if you can’t be there.
He’s that guy.
We will definitely be using him in the future.
( Hopefully not too often! )