JDL HVAC & Plumbing Services

I called JDL HVAC Services late morning with a request for service at a house with no heat. Amber, their excellent contact person who schedules all appointments, was able to get a technician out by late afternoon. What a life-saver! The technician who came out, Jose, quickly diagnosed why our furnace wasn't working, fixed it and performed routine maintenance on the unit. He advised us on the formation of rust on the heating element and the problems that could cause in the future. He checked for carbon monoxide in the house. He communicated with me throughout the visit and quoted me a price for the work, which was very reasonable. He did an excellent job. I have worked with JDL several times in the past. They are polite, professional, always on time, and fix issues with just one visit. Their prices are very competitive. I 100% recommend their services!

Jose was fantastic both times he came to my house. Extremely knowledgeable, helpful, clean, professional and answered any and all questions I had. Not only did he fix my problem but extended recommendations, maintenance and specific things to look for. A plus in my book for sure.

I asked JDL to send over HVAC technicians on four occasions. The first request involved installing a digital thermostat to replace an analog thermostat that had been installed some years before I bought this condo unit. The technician arrived on time and competed the job very professionally. When, later the same day, it became clear that I didn't fully understand how the new thermostat worked, JDL promptly send another technician to check things out and go over proper operation of the thermostat. A few years later, when the HVAC system wasn't working properly, JDL sent a very experienced technician who carefully checked out the system and provided some much-needed maintenance. When, a few weeks later, a JDL technician concluded that the aged system was beyond repair, the technician, together with office staff, generated some options. JDL staff also discussed financing options and even put me in direct touch with one of their trusted lenders. Once I settled on a new system, JDL delivered the new system and two technicians spent an entire installing it. They were respectful in every way and before leaving verified that the system was operating and that I understood how to use it. They also removed all parts of the old unit and all the packaging associated with the new unit. I was and am completely satisfied with their service.

I had a leak in my furnace and needed help immediately. I found JDL through a Google search and decided to call them based on the great reviews and they did not disappoint. They were able to send someone out the same day, which was a huge relief. The technician, Ire, called ahead of time as expected and was very professional upon arrival. I don't know much about furnaces, but he took the time to explain everything he was doing and walked me through what had caused the leak. It turned out I needed a part replaced, which he handled on the spot. He even showed me how to use the new component and gave recommendations for other things that might need attention down the line. Ire answered all my questions, and by the end of the appointment, the leak was resolved. I also received a detailed email afterward with pictures and a summary of everything we discussed, which I really appreciated. On top of that, Ire followed up the next day to check in. This was a nice touch that shows they really care about their work. The service was excellent, and the price was actually lower than I expected. I’d definitely recommend JDL to others and will be using them again in the future.

I'm very happy with JDL services; the technicians were very knowledgeable, and courteous. Did not waste time and fix the problem right away. Outstanding services provided by the technicians. I'll definitely contact them again. I recommend them 100%.

We love JDLHVAC!!! They are so helpful! Amber is always amazing and helps us so quickly when we need it or are in a bind. Every technician is informative and so helpful. Christopher brown today even remembered us and was very kind, helpful, and fixed our issue quick.

I've had JDL service my HVAC system twice. Both times, Jose was my technician and he did a fantastic job! Great customer service, clearly explained the problems and work to be done, and his work was quick and tidy.

The repairman arrived Monday time. He was very knowledgeable. And he was courteous and gave me some good advice about the maintenance of my furnace.

Is it inappropriate to ask a company about their corporate social responsibility? I asked a service representative at JDL HVAC and Plumbing to share with me two charities and community groups that they support, thus the claim on their website. I also asked if they would share the reason that they are not a BBB Accredited company. The response was surprising: "Unfortunately, we arent required nor interested to relay this sort of information."

Mr. Christopher Brown and the JDL team provided an excellent service. They did a new installation of Furnace, Evap Coil and Air Conditioning System, the team are very knowledgeable about the HVAC System. Mr. Brown and the team are very patient, professional and did a very clean job. In addition, JDL customer oriented service is excellent, Ms. Amber always keep me informed and each time I have a question regarding HVAC System or the installation, Mr. Yussuf is always available to answer any questions I may have with very detail explanation step-by-step. I will definitely recommend JDL and Mr. Brown and the team of JDL for any HVAC needs/repairs, and I will definitely work with him again in future.