Avoid this place at all costs for a haircut! I went in with healthy long hair, needing it trimmed to shoulder length due to an upcoming shoulder surgery, and clearly explained my situation. I specifically requested a simple, one-length cut with curtain bangs and no layers. My hair was handled by two ladies.
The first lady, who neither spoke English nor Hindi, did not follow my instructions and cut my hair longer than shoulder length. When I asked for a shorter cut to meet my original request, another lady took over. Unfortunately, this is where things went terribly wrong—my hair is now a complete disaster. She ignored my instructions and gave me uneven, short layers that look as though a child had cut them. The result lacks any cohesion, and the damage is so severe that it can only be corrected by waiting for my hair to grow back. No styling can fix the botched layers, leaving me deeply upset with the outcome.
Adding insult to injury, the second lady even muttered “pagal” (which translates to “crazy”) during the appointment. I’m unsure if it was directed at me or someone else, but it was incredibly unprofessional, especially since I had respectfully communicated my needs given my circumstances. Overall, I am extremely disappointed with this service and experience.