I’m a new client and only had a few positive interactions—Enrique was patient and kind, and the front desk receptionist was informative in explaining my insurance and Invisalign costs.
Unfortunately, the main reason I won’t be returning is my experience with Dr. Parekh. She came across as cold and uninterested, didn’t check my gum health, briefly checked my teeth and recommended mouth guards. Part of my visit was meant to include an Invisalign consult, which was never addressed. When Enrique gave me a quote for mouth guards, I explained that I would prefer to get Invisalign first. Dr. Parekh returned, was short, and responded curtly with “Okay, what?”
I do not recommend Dr. Parekh and I hope she treats future clients with more presence and respect.