Let me start with I've never broken/cracked or chipped my window in my entire life...and then it happend. One frosty morning a chip turn into a Crack and it was game over. My brother recommend Jacobs and it literally was the best experience I've had in my entire life when dealing with my vehicle. Great staff, super friendly and quick! But wait....the story doesn't end there! On the same day within hours my window was cracked again. Some may think what a nightmare, I did at first. I made the dreaded call and they said no problem come back in. They got me right in and took care of everything. I never leave reviews but I just had to so anyone who needs something done, and done right, if your NOT going to Jacobs your missing out. You won't find a better place anywhere.