Jacob The Jeweler

Wow! All I can say is WOW! Absolutely amazing work. I took my ring in to be fixed and cleaned after 24 years of wear and tear, and it looks incredible. Not only did it turn out beautifully, but the customer service exceeded all my expectations. Jacob and his team truly knocked it out of the park—and it didn’t break the bank! Highly, highly recommend!

Went here for an engagement ring and wedding bands for my wife and I. This place was awesome to us, especially Bill! Bill helped me through the process of customizing an engagement ring and later on helped my wife and I with our wedding bands. When they say you get what you pay for they mean it, they turned the inspiration I had for an engagement ring into a work of art in my opinion. I have and will continue to refer people here for the future!

I am so extremely thankful for Jacob and his crew of magic makers!🩷 My fiance purchased a ring and band from a different jeweler that produced an unsatisfactory result after soldering the pieces together. I came to Jacob’s business desperate for some fixing. They were extremely hospitable and accommodating while custom building my pieces back together, for a very fair price. Thank you SO much for doing such an amazing job and making my experience so great. Lilly, jacob’s dog made the experience so much sweeter!

This place is awesome! My husband got me a ring for our 30 year wedding and 36 years together anniversary. Bill was amazing to work with! He went over every detail about the ring and the meaning of the stones (this particular ring). The rest of the staff were amazing as well! Highly recommend and will go back again! Felt like family! Thanks again Bill!

Jacob and Jamie were incredibly kind and helpful from start to finish. I came in for a few things—first, to have my engagement ring resized—and they had it completed even earlier than expected. I also brought in some old gold jewelry that no longer served me, and they worked with me to trade pieces and even created a beautiful pair of earrings from an old ring. The store itself is very comfortable and welcoming, with a great selection of pieces to choose from. Exceptional customer service, knowledge, and craftsmanship all around. Highly recommend!

I brought in some loose diamonds that were from a ring my mother had. I wanted to make them into a 25th anniversary band for myself. I showed a picture of what I wanted and it was no problem. They sent me a 3-D rendition of exactly what I pictured. After the jeweler meticulously built and created my ring, I was able to pick it up and it is perfect. I am grateful for the craftsmanship that was put into this special heirloom. I highly recommend Jacob the Jeweler. They listen to their customers and take pride in their work. Thank you and I will be back!

Everyone in the shop was so incredibly kind and friendly. We were in the area for our honeymoon and I needed my wedding band resized. We dropped it off on a Tuesday with a pickup on Friday and we got the call that my ring was ready the next day! It is perfect now and I got to wear it for my whole honeymoon because of this lovely team! Thank you all!!

I had a very disappointing experience at this jeweler. I brought in a jade piece for evaluation and was told it was worthless and dyed. I later took the same piece to a specialist in Chinese jewelry, who confirmed it was not dyed and dated it to the Qing Dynasty. While I can forgive a misidentification—no one knows everything—the real issue was how we were treated. From the moment we arrived, the jeweler was dismissive and rude to both me and my husband. When I tried to explain that my husband’s grandmother told us the piece was acquired around 1920, he cut me off mid-sentence and said, “Yeah, I believe you, but I see the dye,” without allowing any conversation or context. I wasn’t trying to argue—I was simply sharing family history and respecting the stories passed down by our elders. What made this even more frustrating is that my second reason for visiting was to potentially purchase opal earrings priced around $11,000. However, once he decided the jade was “worthless,” it was very clear he no longer wanted to deal with us at all. The change in attitude was unmistakable. The entire experience felt like a classic case of judging a book by its cover—perhaps because we weren’t dressed a certain way. Regardless of the reason, customers deserve respect, especially when dealing with cultural artifacts and significant purchases. I chose to take my business elsewhere and would not recommend this shop based on the lack of professionalism alone.

My wife and I just bought a pair of diamond earrings at Jacob the Jeweler and the experience could not have been better. The earrings are absolutely gorgeous, but the reason we'll go back was Jamie (the jeweler helping us). My wife had some questions and he answered them - as a jeweler, not a salesman. She got a fun lesson in diamonds and settings and felt great about the choice she eventually made. We bought a great piece of jewelry from a business that stands behind their work and will definitely go back.

⭐☆☆☆☆ Very disappointed with this jewelry store. I came in for a simple repair and was charged an extremely high price. Even worse, the repair was not done correctly and the jewelry broke again shortly after. On top of that, their gold buying prices are very low. I went to another place afterward and was offered 47% more for the same gold. Huge difference. I would not recommend this store for repairs or selling gold. There are much better and more honest options out there.