Great experience with JA Overhead door! I called them on a Monday about our garage door struggling to automatically close or open and Justin was here at 10:30AM the very next day. Ashley, who I spoke with at the office and who scheduled my service appointment, was super friendly and I appreciated her telling me the service charge (minus the cost of any parts that may be needed) up front. In terms of the actual service, Justin was great. He showed up on time and he texted me 30 mins in advance of his arrival. Nothing was seriously wrong with our door (it just needed some adjustments and TLC) but he worked efficiently nonetheless. He was also kind and professional. Door is working great now! I also appreciated the fair price, being able to pay with a card via his i-pad, and receiving an emailed receipt minutes after he left. Highly recommend JA Overhead Door!