I paid 80k for basic dog obedience and behavioral training for 2 dogs. I was sent cute videos of my dogs playing and responding well to commands. Upon pickup, my dogs were extremely thin. Each had lost almost half their weight, and it was very evident as they are tea cup CHIHUAHUAS. I addressed my concerns with the staff and they assured me that my dogs were fed twice daily, and that they responded well to the food I sent them with. When I arrived home, I immediately fed my dogs because they appeared very hungry. When I did this, they both rushed to their bowls as if they hadn't seen food in forever. I gave a treat to my dog Atlanta and he nearly bit my finger off. This is not typical behavior for my dogs. They did not want to play, were very scared, but were EXTREMELY hungry begging for food. I was under the impression that my dogs were going to come back with IMPROVED behavior, and now I harbor the guilt that I potentially left my dogs in a bad environment. I addressed the concerns with Mike to only be ignored. If a client trusted you and paid you fairly, I would think that you could at least have the courtesy to address their concerns. I could not in my heart of hearts recommend anyone to go through this. It isn't even about my emotional distress, but my poor dogs. They seem very traumatized by this. Shame on you Mike for not addressing my concerns, and shame on you for treating precious animals this way. Do better. Even if there is an explanation for this, you should have responded promptly. These are our dogs, and we truly care. I have a YouTube channel, and I have documented this entire experience. I am hurt about this because they are defenseless.