We hired ITDV Non Emergency Medical Transportation to bring my grandfather home after a long hospital stay, and we couldn't be happier with the service. Discharge day can be chaotic, but the ITDV team made the transport part completely seamless.
The crew on the road were fantastic, working hand-in-hand with Nona back at the office, who coordinated everything from start to finish. To be honest, if it wasn't for Nona, we wouldn't have known what to do, as this was our first time dealing with such a situation. She kept us informed and calm throughout the whole process.
The team handled the stretcher transition with impressive skill and patience. My grandfather is quite frail, so we were worried about the ride, but their vehicle was well maintained and provided a very smooth journey. They didn't just drop him off at the door, they made sure he was safely and comfortably settled inside his room. Truly professional and compassionate service. If you need to transport an elderly loved one in South Florida, ITDV Non Emergency Medical Transportation is the company to trust.