I cannot recommend Island Residential / Island Contractors enough! From the very first contact, they were responsive, thoughtful, and encouraging. Many contracting firms didn’t even return my calls. Sean and Brandon not only responded, but worked with me long-distance to determine what we could tackle within my needs and budget. We traded sketches, ideas for materials, and screenshots, ultimately deciding on a great remodel plan. Sean would even shoot videos as he drew things out on a white board to ensure that I understood all of the options and his recommendations. Not once did I ever feel like I was being pressured into using a certain material or accepting a bad design. It was a total collaborative effort.
Island Contractors’ team abated the popcorn ceilings throughout my home; repainted all of the walls, ceilings, and doors; and completely overhauled the kitchen and a bathroom. While I was off-island, they sent pictures and videos *every day* so that I was kept informed of how the project was progressing. They promptly answered any questions I had, and apprised me if anything surprising popped up. Unlike some contractors who increase the price or skimp on materials, Island Contractors stuck to our original budget and materials. We did find some unexpected issues, but worked together to decide how to resolve them for a fair price.
Island Contractors finished the painting and remodel exactly on time, and within our agreed-upon budget. They came back to do some additional work, including building a gorgeous custom bookshelf, which was also completed on time and within budget. And then… my water heater sprung a slow leak. By the time it was discovered, there was water underneath all of the flooring and standing water and mold in a bathroom. I should mention that I discovered it on Super Bowl Sunday and even though Sean was hosting a gathering at his house, he answered my text and even called me to make sure I was ok for that day. The crew responded quickly after that, pulling up the flooring, cutting drywall, and drying everything out. Sean recommended a plumber who replaced the hot water heater for me within a week. The pricing for the remediation and the flooring replacement was easily accepted by the insurance company, and now they are about halfway into replacing the flooring. Island Contractors discussed all of the potential flooring materials with me and helped me choose something that would be long-lasting and ideal for my home.
I think I’ve worked with almost everyone on the team: Sean, Brandon, Arnold, Marllon, Luke, Patrick, Adam, Glenn… Am I forgetting anyone? They have all been just wonderful. I feel as if I have a true partner for anything I might need to not only maintain my home but to improve it. Don’t hesitate to give Island Contractors a call!