I went to this shop because my truck was shaking, and I needed an alignment. After inspecting my truck, they told me the issue was a bad drag link and that they couldn’t do the alignment until it was replaced. I agreed to the repair. They said they couldn’t find the part right away, but after five hours, they finally replaced it.
I ended up paying $710, including a $350 labor fee. However, after leaving, I noticed my steering was pulling to the right. When I got on the highway, the shaking became even worse than before. I wasted my time and spent a lot of money, yet my problem is still not fixed. Instead of improving, the issue has gotten much worse.