Integrity 1st Car Pros (Rodney Herson)

Brought my Cayenne Diesel in for transmission, front/rear differential, transfer case service, and an alignment. Fez was able to work with my schedule and get me in quickly. They did a complimentary inspection and let me know what to keep an eye on for future maintenance, which I really appreciated. Picked up the car and drove about 50 miles — gear changes are smooth and the car drives straight. Huge difference. Fez (the owner) and his team are professional and clearly care about their customers. Super satisfied with the visit and would definitely recommend this shop.

I had an oil pan replaced after having a slow leak for a few weeks. Fez and Jake at Integrity 1st Car Pros offered me a ride to and from my work via Lyft while they serviced my car and finished within the day. Good communication, honesty, and workmanship. Thank you!

We’ve been coming here since it was Rodney Herson Automotive, now known as Integrity 1st Car Pros. Even though Rodney has retired, his incredible team is still here and better than ever. Jake always does an outstanding job taking care of our cars. The service is honest, the pricing is fair, and the work is always top-notch. It’s such a relief to have a mechanic we truly trust — especially one so close to home. For years we’ve trusted them with our Mercedes, and now it’s great to know they work on other vehicles too. We are so grateful to have found a shop that’s dependable, skilled, and genuinely cares about their customers. Highly recommend to anyone looking for an honest and reliable mechanic!

10/10 would recommend! I brought them my Tesla Roadster for tires, alignment, and a new 12 volt battery. Despite running into a bunch of roadblocks, Fez and his Team always communicated a positive, can-do attitude and figured everything out! I am so grateful to have an alternative to Tesla Service Centers, who increasingly don’t want to work on Roadsters and are not great communicators. Thank you Fez, Jake, and Team!!

I bring my wife's E55 AMG here for service, and I am looking forward to seeing them open back up. Heard they will be working on other euro cars. Need them to take care of my Porsche Cayman. Trustworthy shop here in our neighborhood. Never gave me the run around, diagnosed issues correctly the first time and fixed it promptly. Reasonable pricing when you compare to dealerships. Highly recommend.

Fez and his team are top notch. If you are working with a tight schedule they communicate VERY well so you can coordinate your day. They will give you sincere advice on products and services that will fit your specific needs based on how you use your car(s). The waiting/lobby area is always clean, cozy, and stocked with coffee, water, and sodas so you can relax for a bit or get work done while you wait which i really appreciate! Exceeds all preconceived expectations for a service shop. Well done!

They work with the warranty company that we purchased on our Carmax vehicle. They were great with communication and keeping us informed of the updates on the truck. Jake is knowledgeable and great at what he does. The truck completely stopped and now drives better than before. It has 105k miles on it and came out brand spanking new this week. I will follow up with an update on 2 weeks. We dropped our car off during the holiday and it only took 2 days to get out back. They sent a Lyft for me to get the truck on NYE. They are very honest and have very clear pricing and charges. They handled dealing with the warranty company and we will be taking it other vehicle there to get a diagnostic check and any repairs needed at 50k.

They are extremely professional, honest and passionate about their work and customer service. Their communication is beyond expectations. I don’t feel like I’m going to get taken for “a ride“ when I bring in my European cars to get worked on or checked out. The pricing is fair and they are very upfront with each issue. They have not tried to upsell me on any work. Sometimes issues don’t have to be fixed immediately. Anyway, it is so refreshing to know of an honest mechanic shop. Thank you !!!

I was so impressed with the exceptional service at this shop! The staff were incredibly welcoming and attentive from the start. They took excellent care of my car's repairs and made the whole process stress-free by providing transportation to and from my home. Their thoroughness and dedication to customer satisfaction were truly outstanding. It's great to know I have a reliable place for future car needs – I'll definitely be back!

It's been a number of years since I owned a Mercedes and used this independent garage, but I must say that the quality of service is as outstanding now as it was when Rodney Hersen owned the business. Fez has been a total delight to work with and kept me up to date on a regular basis regarding the status of my vehicle's maintenance. Clearly he always had my best interests at heart. And regarding Jake, well, what can we say? His 27 or so years of experience with this garage make this the best and only logical choice to take your Mercedes vehicle for regular maintenance. They are my go-to shop and I can't think of anyone better. They will treat you like family.