Industrial Door and Dock

They do amazing work and fast. Called them up for a party door in my yard. Came that same day to look at my vision. They said absolutely we can get this done for you. They placed the order for the door which was in stock they came the very next day to install, JR was installing the door came in hot ready to work. Assembled quickly. Then of course the boss Andy showed up to supervise the work and help by the time I know it the door was installed. I would recommend them to anyone. Fast and beautiful work that gets done. Give them a trillion stars!

A few weeks ago I had a very troubling experience with this company. During a phone call the representative — who spoke with a noticeable accent — was abrupt and dismissive, and made little effort to understand or address my concerns. When I tried to submit a formal complaint through the company’s website, the site behaved suspiciously and appeared to contain malicious content. The business was also operating under a name very similar to a larger, well-known company, which raised concerns that it may be attempting to trade on that brand’s reputation. Taken together, the poor customer service, the alarming website behavior, and the confusing use of another company’s name lead me to question the legitimacy and professionalism of this organization. I recommend exercising caution and avoiding the website link.

charged 1100$ for coming to take a look and “fixing” one door. door had the exactly same problem one day after and never came back even though we called them multiple times. be aware of the work they actually performed on your doors. they did a good job in the past but had a bad experience with them this last time

I had awesome service from this company. Really honest and reasonable for the replacement of the garage door opener and great scheduling. Thanks!

Late afternoon I called and needed help because of a broken garage door spring. They were nice enough to come late that day to place a temporary clamp allowing the door to work before leaving for vacation. They ordered the needed part and changed the 15 year old rollers the following week and gave me tips for maintenance. Reasonable pricing, friendly and great workmanship. Would definitely recommend them.

Andy and Anthony are the best! When our garage door went out of alignment and wouldn’t close, they came out at 10pm with the streets and alleys frozen in ice. They were fast and we were very happy with their service. Will definitely do business with them again.

My garage door fell off the track in freezing temps late on a Friday evening. They arrived within 30 minutes and made it work better than before for less money than other companies wanted to charge just to come look at it. Amazing service and a great value!!

Jesus came out same day within an hour (during a snowstorm!) and fixed our problem immediately. The safety sensors were not working for the residential garage door at the 3 flat building where I lived, and our door would not close. Within minutes, Jesus got the door working and was able to close. I am very pleased with the service and results, and would absolutely recommend them to anyone who needs service!

Needed some welding down at my front gate on my home on the northwest side of Chicago since it was getting hard to close. Hired this company and had a Andy and Jimmy come. They were very professional and answered any questions I had. They explained the whole process and gave me a fair estimate. The welding done was great and left my gate working like brand new. Definitely recommend them and will use them again.

Very prompt service. Customer service provided by the Tech Jimmy was exceptional. Clean work and time efficient! My door springs snapped in half during freezing below zero temperatures and would not open, couldn’t have asked for a more professional team. Team showed urgency and went above and beyond coming out in such short notice. Will be using again, highly recommend!