Industrial Door and Dock

They do amazing work and fast. Called them up for a party door in my yard. Came that same day to look at my vision. They said absolutely we can get this done for you. They placed the order for the door which was in stock they came the very next day to install, JR was installing the door came in hot ready to work. Assembled quickly. Then of course the boss Andy showed up to supervise the work and help by the time I know it the door was installed. I would recommend them to anyone. Fast and beautiful work that gets done. Give them a trillion stars!

A few weeks ago I had a very troubling experience with this company. During a phone call the representative — who spoke with a noticeable accent — was abrupt and dismissive, and made little effort to understand or address my concerns. When I tried to submit a formal complaint through the company’s website, the site behaved suspiciously and appeared to contain malicious content. The business was also operating under a name very similar to a larger, well-known company, which raised concerns that it may be attempting to trade on that brand’s reputation. Taken together, the poor customer service, the alarming website behavior, and the confusing use of another company’s name lead me to question the legitimacy and professionalism of this organization. I recommend exercising caution and avoiding the website link.