Impero Drainage & Plumbing

Paul fixed my mom’s kitchen faucet on Friday - its flow was barely a trickle. It took several days to arrange a time that was suitable for all and Paul always answered my text messages immediately. He arrived on time and worked so quickly, efficiently, and charged a very reasonable fee for his service! My mom is so pleased with the work he did that she has not stopped singing his praises. She equated the job he did to a surgeon excising a tumour :) We’ll definitely be calling Paul for all our future plumbing needs and recommending him to everyone we know!!

my garburator stopped working and my sink was flooded so I needed it to be fixed urgently. Paul was referred to me by another company as I needed to get this fixed after work hours, he responded quickly and with a very short notice. He examined the garburator and recommended that it should be removed, he came the second day to remove it and installed the new piping and the work was done very well and efficiently. Paul was very professional and polite, I would call him again for sure if I needed any other work done.

We hired Impero Drainage and Plumbing for what turned out to be a complex plumbing issue. Paul was incredibly reliable, communicative, and transparent. He did his job expertly and efficiently. We were given a quote upfront, which he honoured. Because of Paul’s work and diagnostics, the city plumbers were able to come in the same day and 1.5 hours later, they pulled out a giant tube of dirt and roots from the pipes on the city’s side! Paul went above and beyond in making sure our issue was resolved, even after it moved beyond his scope of work. You simply can’t get this level of care from the big box plumbing companies. Do yourself a favour and give Impero Plumbing a call!

Paul from Impero was excellent. Responded very quickly to an emergency pipe burst. Fixed the damaged pipe efficiently for a very fair price, and even took a few extra minutes to repair a leak in my kitchen faucet — no upsell, no pressure. I also appreciated him taking the time to talk through sensible next steps for the water mitigation process. Calm and trustworthy — exactly the kind of plumber you want in a stressful situation! Highly recommend!

Paul is amazing. He was very punctual, efficient and fixed my leaks in a timely manner. He is super friendly and takes great pride in his work, which is rare these days. He is knowledgeable, thorough, affordable, and provides quality workmanship. He also gave me advice and tips to maintain and prevent any further issues. I haven't had a trade this fabulous in a long time. He went above and beyond my expectations. I highly recommend Paul of Impero Drainage & Plumbing.

Paul was incredibly efficient and responsive, and got the job done perfectly with our toilet. I appreciate that he provided a quote right away which helped put me at ease. Came by in a timely manner and got everything working in minutes. Would 100% come back to him for any future projects.

We had a sewer backup on a Saturday night, and had difficulty getting a plumber in to help us. On Sunday morning, Paul from Impero called to ask if he could help with an emergency sewer backup on a Sunday, on a referral from a firm we have used before — Red Seal - who didn’t have emergency weekend coverage available. He arrived within 2 hours and assessed and solved the issue. He also explained how he was assessing and solving it as he went (since I’m the curious type). I would recommend using Impero.

I recently had Paul install a new kitchen sink faucet, and couldn’t be happier. He arrived on time, worked efficiently and made sure everything was installed perfectly! He left the space spotless, and his pricing is super reasonable and transparent. Highly recommend Impero and will use again for all plumbing services!

We had an excellent experience with Paul the plumber! He is very professional, responsible, and detail-oriented. He always explains the pricing clearly before starting any work, so there are no surprises or hidden charges. He also keeps everything very clean and tidy during and after the job. Paul helped us fix a clogged drain and even repaired a leaking sink — everything was done perfectly. Highly recommended!

Excellent service from start to finish. Paul was very professional, friendly, and clearly knew what he was doing. I’m extremely happy with the work and would not hesitate to use this company again for any future plumbing needs. Thank you so much!