About
The Icebox is a premier branded apparel and merchandise agency located on Atlanta's BeltLine. Founded in 2001, we provide custom, turn-key services for corporate clients, including product sourcing, in-house design, warehouse fulfillment, and global distribution. Our diverse clientele includes top brands like Delta Air Lines, Inspire Foods, Primrose Schools, and more. We believe in transforming promotional products into impactful branding tools while actively supporting local non-profits. Our collaborative approach ensures that we understand each brand's unique DNA, creating tailored solutions that resonate. With a commitment to quality and community, The Icebox is setting new standards in branded merchandise.
Contact us
Hours
Closed
| Monday | 8:30 AM – 5:30 PM |
| Tuesday | 8:30 AM – 5:30 PM |
| Wednesday | 8:30 AM – 5:30 PM |
| Thursday | 8:30 AM – 5:30 PM |
| Friday | 8:30 AM – 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Insights
Accessibility
Wheelchair accessible entrance · Wheelchair accessible parking lot · Payments
Credit cards · Debit cards · MasterCard · Reviews
4.2 out of 5
(31 reviews)
4.2
5
4
3
2
1
pilar troncoso
2 years ago
Their customer service is horrible. I purchased a few things and received everything super quick (so far so good) one of the items was some joggers that run super huge. I called to see how I can return it. I was told I had to pay for shipping to exchange it. Not a problem except that it would cost the same to ship back as the price of the item. So might as well buy it again. So I call customer service, first time I get hung up on. I call back and get someone on the phone who sounds like they hate being at work either she was eating the phone or the phone was in the kitchen and she was in the bathroom. So I end up speak with the person I wanted to speak to. I asked if I could just purchase the item again and not have to pay shipping (shipping was just as much as the item) I was told no shipping would only be free on orders of $50 or more. I had already made an almost $90 purchase. Why would you do that. That is not customer service. They have no flexibility or try to help the customer in any way.
Glehn Triantafilo
2 years ago
I live in Montana and somehow they got my credit card details and fraudulently charged me $166 for unknown services. They must be part of some sort of skimming operation. Be careful!!
About
The Icebox is a premier branded apparel and merchandise agency located on Atlanta's BeltLine. Founded in 2001, we provide custom, turn-key services for corporate clients, including product sourcing, in-house design, warehouse fulfillment, and global distribution. Our diverse clientele includes top brands like Delta Air Lines, Inspire Foods, Primrose Schools, and more. We believe in transforming promotional products into impactful branding tools while actively supporting local non-profits. Our collaborative approach ensures that we understand each brand's unique DNA, creating tailored solutions that resonate. With a commitment to quality and community, The Icebox is setting new standards in branded merchandise.
Hours
Closed
| Monday | 8:30 AM – 5:30 PM |
| Tuesday | 8:30 AM – 5:30 PM |
| Wednesday | 8:30 AM – 5:30 PM |
| Thursday | 8:30 AM – 5:30 PM |
| Friday | 8:30 AM – 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Contact us
Insights
Accessibility
Wheelchair accessible entrance · Wheelchair accessible parking lot · Payments
Credit cards · Debit cards · MasterCard · Reviews
4.2 out of 5
(31 reviews)
4.2
5
4
3
2
1
pilar troncoso
2 years ago
Their customer service is horrible. I purchased a few things and received everything super quick (so far so good) one of the items was some joggers that run super huge. I called to see how I can return it. I was told I had to pay for shipping to exchange it. Not a problem except that it would cost the same to ship back as the price of the item. So might as well buy it again. So I call customer service, first time I get hung up on. I call back and get someone on the phone who sounds like they hate being at work either she was eating the phone or the phone was in the kitchen and she was in the bathroom. So I end up speak with the person I wanted to speak to. I asked if I could just purchase the item again and not have to pay shipping (shipping was just as much as the item) I was told no shipping would only be free on orders of $50 or more. I had already made an almost $90 purchase. Why would you do that. That is not customer service. They have no flexibility or try to help the customer in any way.
Glehn Triantafilo
2 years ago
I live in Montana and somehow they got my credit card details and fraudulently charged me $166 for unknown services. They must be part of some sort of skimming operation. Be careful!!
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