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I & M auto repair

  • Auto Repair Shop in Waterford
  • Closed
  • 4.2
    (31)
I & M auto repair
Reviews
4.2 out of 5
(31 reviews)
4.2
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Mark K
5 months ago
Went to dealership 3 times couldn't figure out my car alarm issue. These guys fixed it one time knew the issue and very fair price for parts and labor. Highly reccomended!!!
aporbeegaq awd
5 months ago
had a very disappointing experience with this place. I bought a part for my car and was clearly told that if it didn’t work, I could bring it back and everything would be fine. However, when the part did not work and actually made the issue worse, I returned as instructed, and the owner completely changed his attitude and contradicted what he originally said. Instead of standing by his words or helping solve the issue, he dismissed the problem and said it was “not his problem.” This was extremely unprofessional and felt dishonest. If you value good customer service and honesty, I strongly recommend avoiding this shop. I will not be coming back.
delay savage
7 months ago
Came here to get an oil change and they got me in and out quick and informed me on other issues my car has and recommended I get my brakes changed. They didn’t hassle me on it or try to up charge me but gave me a stern recommendation which is appreciated.
Giami Marcos-Vega
8 months ago
Highly recommend coming here, the service is great! They towed my car to the shop at no extra charge, diagnosed why my car kept dying and got it taken care of swiftly. The service was quick, well-done and reasonably priced! They’re going to be my go to mechanic from now on!
Abdulla Saleh
5 months ago
AVOID AT ALL COSTS: A Total Scam and Massive Incompetence ​Do not waste a single dime or a second of your time at this shop. I went in for a specific repair and was quoted $1,500—a price I only agreed to after receiving a "guarantee" that the issue would be fully resolved. It was a complete lie. ​The Nightmare Experience: ​Zero Respect for Time: The car was held three days past the promised completion date with zero communication. ​Total Incompetence: He didn’t just fail to fix the original problem; he actually managed to break both the old part and the brand-new replacement part through sheer negligence. ​The Result: I paid a premium price for a car that came back in the exact same condition (if not worse) than when I dropped it off. ​The Bottom Line: ​This place is built on fake promises and overcharging. If you want your car fixed correctly and returned on time, go literally anywhere else. If you enjoy throwing your money away to someone who will break your vehicle and lie to your face about it, then this is the guy for you. ​Rating: 0/5 — You’ve been warned.
Ben Ollie
5 months ago
They got my alternator done fast and at a good price. Highly recommend these guys.
Carlos Demiguel
5 months ago
Highly Recommend ✌️ Their repair service and commitment is really awesome, I'm fan for their job, they Handel everything with care 🌹
Sami Saleh
5 months ago
I took my vehicle in for what should have been a standard repair, but it’s clear this person lacks the fundamental mechanical knowledge required for the job. Not only was the original issue not resolved, but I also had to take it to a professional shop afterward to fix the mistakes they made. Save your time and money—take your car to someone who actually knows what they are doing.
Mariem M
5 months ago
Stopped in for tires and honestly had such a smooth experience. It was quick, easy, and everyone was really nice. A big thank you to Drake, he was super friendly and made everything feel stress-free. He explained things without making it confusing or pushy, I really appreciated it. Definitely coming back here next time 🤩
Rita Mills
8 months ago
The mechanic, Duane, is a great guy. He is very friendly & a fast worker. He does great work on any car that comes in. The prices are reasonably & the work is very professional. They treat you with respect & kindness. I will not take my car anywhere else.
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