Verified

I & M auto repair

  • Auto Repair Shop in Waterford
  • Closed
  • 4.2
    (29)
I & M auto repair
Reviews
4.2 out of 5
(29 reviews)
4.2
5
4
3
2
1
Giami Marcos-Vega
5 months ago
Highly recommend coming here, the service is great! They towed my car to the shop at no extra charge, diagnosed why my car kept dying and got it taken care of swiftly. The service was quick, well-done and reasonably priced! They’re going to be my go to mechanic from now on!
Mark K
2 months ago
Went to dealership 3 times couldn't figure out my car alarm issue. These guys fixed it one time knew the issue and very fair price for parts and labor. Highly reccomended!!!
aporbeegaq awd
2 months ago
had a very disappointing experience with this place. I bought a part for my car and was clearly told that if it didn’t work, I could bring it back and everything would be fine. However, when the part did not work and actually made the issue worse, I returned as instructed, and the owner completely changed his attitude and contradicted what he originally said. Instead of standing by his words or helping solve the issue, he dismissed the problem and said it was “not his problem.” This was extremely unprofessional and felt dishonest. If you value good customer service and honesty, I strongly recommend avoiding this shop. I will not be coming back.
Mariem M
2 months ago
Stopped in for tires and honestly had such a smooth experience. It was quick, easy, and everyone was really nice. A big thank you to Drake, he was super friendly and made everything feel stress-free. He explained things without making it confusing or pushy, I really appreciated it. Definitely coming back here next time 🤩
delay savage
5 months ago
Came here to get an oil change and they got me in and out quick and informed me on other issues my car has and recommended I get my brakes changed. They didn’t hassle me on it or try to up charge me but gave me a stern recommendation which is appreciated.
Ray
5 months ago
I got my car diagnosed by them and they were very thorough, the repair was efficient and I they kept in touch with me threw the process to inform me of any other findings while they repaired my car. I would recommend there shop to everyone
Jessica Fusik
3 months ago
Not only did they inspect my car, they started working on it at the same time. Prices are fair, and the owner and his staff were very friendly and helpful. I brought my car in around 1:00 pm and was told by 6:30 it would be ready!!
Abdulla Saleh
2 months ago
AVOID AT ALL COSTS: A Total Scam and Massive Incompetence ​Do not waste a single dime or a second of your time at this shop. I went in for a specific repair and was quoted $1,500—a price I only agreed to after receiving a "guarantee" that the issue would be fully resolved. It was a complete lie. ​The Nightmare Experience: ​Zero Respect for Time: The car was held three days past the promised completion date with zero communication. ​Total Incompetence: He didn’t just fail to fix the original problem; he actually managed to break both the old part and the brand-new replacement part through sheer negligence. ​The Result: I paid a premium price for a car that came back in the exact same condition (if not worse) than when I dropped it off. ​The Bottom Line: ​This place is built on fake promises and overcharging. If you want your car fixed correctly and returned on time, go literally anywhere else. If you enjoy throwing your money away to someone who will break your vehicle and lie to your face about it, then this is the guy for you. ​Rating: 0/5 — You’ve been warned.
Andrew Smith
5 months ago
I came late and they still helped me out with my car and did a great job I got my brakes done and made a great friend is process
abdullas abdullad
2 months ago
I would not recommend this guy. I came in with my car he told me the fix will be 1500, I aggressively to it if he fully fixed the car. At the end he replaced the part the was "broken" but he ended but breaking not only the old part but also the new part. Beacuse after 3 days of waiting after the pronsued time the issue was still the same. Don't come to this guy if you want to actually fix your, get the car on time, and also have him gave you fake promises. Come to hime if you want to over pay and nothing being done.
Loading…
This site uses cookies from Google to deliver its services. By using this site, you agree to its use of cookies.