Hydro-Jetting Pros

Bryan was so professional and pleasant. He explained everything thoroughly and got the job done quickly! I’d recommend this service to anyone considering having their drains or pipes flushed.

Wow where do I start. The photos kind of say it all. When Bryan gave me the estimate, $49.00 cost, he stated that when he was done I wouldn't even know he was there. He said I would only be without water for 15 minutes. He cut the main water line and only after, realized it wasn't the same size pipe he had. Now, without water until almost noon the next day. Then, once he got paid he let us know he couldn't fix the hole in the stucco, the hole in the dry, the hole in my walkway, which he stated very clearly he would replace, but he did say he fixed the irrigation line he cut. After taking my repair coupling from my house, he never did fix the line. I asked for red danger tape to be put in the ditch he dug so someone in the future would know it was there, not only did he not put it down, he took the roll I bought myself with him. Then, we get to the job he was hired to do, replace the main water line. He actually did that, the problem in the future will be how deep the buried the line. Code calls for water line to be buried no less than 24 inches below ground. He knew this because he even told me he would dig the hole as deep as his knee. This is known as the freeze line in the ground. Two feet of the line is maybe 4 inches deep. When I complained, he threatened me with reporting me to Yelp, calling the police, and getting a call from his lawyer. He actually sent me a video showing me all the holes in my walls, showing how bad his work was like he was proud of his job. You look at the pictures and tell me. I noticed half his positive reviews are not even from this state, I wish I had done more research before trusting him. Bryan will probably come up with some fake story about what was said or threaten me more, just proves I am right. But I have security cameras all over my house that recorded everything. I just wish Yelp would let me upload videos on my review. But they did ask me to upload them to their email request so at least they have the videos the their possession. I have one last observation, If you start every job by saying you do NOT replace the pavers you remove, what has the need to offer almost a 20% discount. If replacing the pavers was not in the original estimate, no need to feel guilty. We are going after his Surety Bond but it turns out, Hydro-Jetting Pros does not even have an active business License in Las Vegas or Bonded. To be continued.