I can not thank Cameron enough! I lost most of my hearing to an IED in 86 I have been virtually deaf for 38 some years just lived in my own little world saying what all the time pissing everyone else off, had a mini stroke 19 month's ago busted up my face in the fall no worries I'm still ugly but the fall ruptured both ear canals.
Cameron has worked with me over the the last six to eight months four, brands, seven tunings this last set he set up two weeks ago, heaven! sounds normal to me, not mechanical, spikey loud, or over muted like the others.
Lucky I am techy and could give him feed back, which he took, and brought my life back. It's a new world, out there things I haven't heard in a long time most i don't even remember.
I still use my Sony ear buds for noise cancelation whille mowing and stuff but the Phonak's are twice the sound quality above the others streaming.
And a thumbs up for Mykalay always there, bright and happy and always gets me right in.