From start to finish, Suly and his team delivered. Totally customer focused. They listen to your needs, then advise (for free!) on the best way to achieve them.
Costs were confirmed upfront, and no surprises when the bill arrives.
Communication is exceptional. Always replies swiftly to any questions, no matter how trivial.
An example of their professionalism and customer service is worth noting....
On the day of the long planned tree felling, I was sent regular updates (I wasn't able to be there on the day) via WhatsApp messages and pictures. We had previously discussed that, if any probpems arose, just call me.
The job was done safely and quickly with minimal disruption to neighbouring properties. I received no calls.
I inspected the site the day after, just to check everything was OK. Suly joined me, not because I requested it, but because he reached out and wanted to, to make sure I was happy with their work.
On speaking with him, it turns out some neighbours had been "persistently interested" in the work being done.
He dealt with it professionally and coutersley, and didn't call me making a drama, or a reason to delay; he/his team just got the job done.
Highly recommended and I will certainly be using Huddersfield Tree cutting again soon.