Hound Security Systems

We recently had Hound Security complete repairs and upgrades to our school's camera system, and I couldn't be more pleased with the service we received. From start to finish, the engineers were exceptionally polite and professional. They took the time to thoroughly explain each step of the process, ensuring we understood exactly what work was being carried out and why. This level of communication was greatly appreciated, especially in a school environment where clarity and transparency are so important. What really impressed us was how tidy and respectful they were throughout the entire project. The engineers cleaned up after themselves meticulously, leaving our premises in excellent condition. This attention to detail made a real difference, particularly as they were working in areas used by our pupils and staff. Most notably, the team went above and beyond to ensure the job was completed on time. Their dedication and work ethic were outstanding, and they clearly took pride in delivering quality results within the agreed timeframe. I would highly recommend Hound Security to any school or organisation looking for reliable, professional security system services. Their combination of technical expertise, excellent customer service, and commitment to getting the job done right makes them a standout choice.

We recently had Hound Security Systems install an intruder alarm at our home, and we're absolutely delighted with the service we received. The engineer who carried out the installation was incredibly helpful from the moment they arrived. They not only completed the work to a high standard but also took the time to thoroughly demonstrate how to use the app, ensuring we felt confident managing the system ourselves. This hands-on approach made all the difference in helping us get the most out of our new alarm. What really sets Hound Security Systems apart is their exceptional aftercare. Even after the installation was completed, they remained available to answer all of our questions, no matter how small. This ongoing support has been invaluable and shows a genuine commitment to customer satisfaction that goes well beyond the initial job. We couldn't be happier with our decision to choose Hound Security Systems. Their professionalism, expertise, and dedication to customer care have been outstanding throughout. We would highly recommend them to anyone looking for a reliable and trustworthy security company for their home.