Extremely disappointing experience. I booked this hotel directly through their official website, but when I arrived, the staff demanded extra money just to check me in. After a long argument, I had no choice but to pay because I had just completed a 15-hour international flight, it was already late at night, and I was completely exhausted.
To make things worse, they deliberately gave me a terrible room. There was an empty alcohol bottle left inside the room, the bathroom was dirty and poorly maintained, and the shower wasn't working at all. When I requested a room change, the staff simply refused without offering any solution. Later that night, the air conditioner was also turned off, making it impossible to sleep comfortably.
This was one of the worst hotel experiences I've ever had. I will never stay here again, and I would never recommend this hotel to anyone. Looking at my experience, I genuinely question whether many of the positive reviews are real or if they are paid or manipulated. Please be careful before booking this hotel.
Edit:
Screenshot attached of the booking