Hot Tub Wizard

Every time I’ve dealt with these guys, they’ve been absolutely awesome! Their customer service is next to none! We got our tub fixed a couple months ago and I had an error code that showed up, I reached out via email and Cody called me to give me a few trouble shooting ideas and to inform me of what the code means. He was extremely helpful and went out of his way to actually call me. (Something most companies don’t do anymore). My husband is away for long periods of time so I am left to do a lot on my own (when I don’t really know what I’m doing). Hot tub wizard has been the absolute best to deal with. Thank you so so much for having the best customer service ever! I appreciate you guys!

Cody was extremely helpful and cooperative and walk me through step-by-step to repair my spa. Definitely will be dealing with Cody and the Hot Tub Wizard in the future no fear dealing here.

We have had a great experience with Cody and Brett’s service on our big swim spa. We went out for a soak on Sunday (-20) and realized the tub was cold all around the bottom few inches and still warm at the top. Temp was about 96. It was the middle of the afternoon on a Sunday, of course. Emergencies are never at a convenient time. I decided to call Cody at the Hot Tub Wizard and he answered right away. Lucky for us. He gave us the info on how to keep It running for the night so the pipes don’t freeze and Brett came early Monday morning to do a service and see what the problem was. We needed a new board and heater. Our tub is 10 years old and hadn’t been serviced since Cody and Brett replaced a pump which was warrantied for us in 2019. Tuesday, Brett called early and came Over To put in the new heater and control board. The temp had dropped to 84 and we had put a heater in the enclosure for the night at Brett’s advice. He fixed it in a cold space and it Was heating up before lunch. Fast and excellent service for us and with the extreme cold warning was a real comfort to us knowing we were in great hands. Thank you to Brett and Cody for your due diligence and expertise. I am very happy to give you 5 stars and then some!! We are very happy. Thank you. Colleen and Cliff.

Purchased a used tub and extremely happy with the honesty and integrity of this business. Would recommend to family and friends for sure!

Cody and his team have been amazing to deal with. We bought a used swim spa and have had many questions and made a few mistakes, and he's helped every step of the way, even texting on evenings/holidays to get things fixed. And the swim spa has been awesome. Highly recommended.

I was having some issues( the water level was low every day, and i pailed water in daily ) with my hot tub earlier in the month. Found out one of the jets was cracked and 2 needed new seals. Brett came out to fix it, and it looked like I was not going to winterize it. Then Christmas morning I go out to relax and the water is cold! Texted Cody, and he patiently walked me through what was happening. Filters clogged. I'm just waiting for it to heat up! Looks like it's going up! Thank you thank you Cody!

Great service and they showed up on time at the time they said. For me that is the most important thing with service companies.

Cody took the time to show us a variety a hot tubs, explained the pros and cons of each. We have now owned our Bewell hot tub for 5 months and we are very pleased with the service, the availability of supplies as well as the tub itself. We highly recommend Hot Tub Wizard

Great winterizing prices! Also, they took my call on a SUNDAY and were here Wednesday morning on time, bright and early. The fellow was knowledgeable, efficient, respectful, informative and had it fixed in less than 15 minutes. The price was very reasonable as well. Thank you Hot Tub Wizard! 🙏🏻 I highly recommend your services.

I have been using The Hot Tub Wizard salt generator for approx 4 months now. Fantastic product that works exactly like it says it will. Easy to install (literally less than 10 minutes). Lance was great to work with. Highly highly recommend.