Horizon Lights

I bought 2 pendant lights which were installed this morning. I love them and they made my day! Shopping online for them on Horizon Lights platform was relatively easy. This was followed by a personal trip to their showroom to verify a few concerns. Thanks to Jeffrey's good service I was able to confirm my choice of the 2 lights. The 2 pendant lights installed iny my living room blended well with my existing decor. Allow me lastly to thank Mr Zhu who handled the installation so expediciosly. Kudos also to the staff who handled my order and delivery.

Bought 2 lamps from Horizon recently and the experience is awesome. The consistent updates, packaging , delivery and the lamps are perfect. Mostly, the customer service (Mr Jeffrey) is awesome. This is my second time buying from them and I am pleased that the overall experience is excellent.

Wide range of lights and easy to browse online. Product quality is good and designs very up to date. Customer service is fantastic especially from Jonathan. Price is great but you must factor in delivery lead time from overseas for every purchase. Very happy with the purchase, now looking for the next light to buy. Thankyou Horizon Lights and wish you abundant blessings for your business.

Lamp came bent, was uneven from day 1. Plastic compartment for bulb disintegrating when screwing in bulb first time. Electrical wiring all over the place, very poor manufacturing. Its a dirt cheap made in china lamp and then sold locally for 300 SGD at a massive profit. Rip off. Edit after vendor response: Vendor response is case in point. Product is of dismal quality, they offer to fix for more money (assembly fee). If customer wants to return, they slap a 'restocking fee' of 25% of the purchase price to prevent customer returns. Do not buy.

Thank you for the excellent service. The lighting options were beautiful, and the quality met my expectations. The salesperson was very attentive, friendly, and gave honest advice, which helped me make the right choice. I’m very happy with my purchase and highly recommend this store.

I purchased a spotlight from Horizon as a replacement for an existing one (also from Horizon) that was spoiled. I specifically checked with the store to ensure I was buying the exact same model, including the light color. I chose white light from the three options available (white, yellow white, yellow). However, when the light arrived and was installed by my electrician, it was clearly yellow white, not the white I had selected. The contrast with the existing lights was very obvious and looked completely off. I contacted the salesperson and even made a trip down to the store. Despite the visible difference, the salesperson insisted it was “white light” just because the label said so. After weeks of waiting, I was told the supplier claims it is white light—but admitted that every batch has variations, meaning there’s no consistency in quality. In short, this means buyers bear the risk of mismatched lighting even when selecting the same model. Very disappointing experience, both in terms of product consistency and how the issue was handled.

I am very pleased with my purchase though there were hiccups as there were missing parts for one of the light. Sharonie has been very helpful to expedite the replacement to be shipped by air freight to ensure I am all ready to move in to my new place. The lights add coziness to my dinning area, simply love it.

After sourcing from a lot of places, the lights they have curated caught my attention. They have a huge range of lights which took me days to choose the ones that i like. The team is very helpful with all the enquiries that I've regarding different models of lights they offer. Jonathan was one of the associate that attended to me, he is knowledgeable and helpful throughout the whole process. Thanks to them, I've this beautiful light at home now! Will recommend if you prefer fuss free purchase as they will check the product's working condition before delivering it to you. :)

Was looking at pendant lights for my newly renovated house. Chance upon Horizon Lights while scrolling the web. Know it is an online shop but still tried my luck at the physical shop, altho not all items are displayed but am able to guage the quality of their products. Items ordered received in good condition and looks great after installation. Overall am pleased with the overall experience amidst the longer delivery period since it's shipped from overseas. Highly recommended!

I would like to compliment on the service of Johnny ( hp no 98809431 ) of Horizon lights for his superb impeccable service that puts a broad smile to my face. Definitely I would highly recommend my friends , clients and relatives to look for him if they need lighting service. In particular my lamps came with some missing parts but thanks to Johnny and his relentless pursuit from supplier for my missing parts, now my lamps are perfect!!!!!! Lightings has always been my favourite part of house renovation and staging. I can safely say we can count on Johnny to see through our needs to a perfect T!