I rented the silver honda hrv. Easy to drive, spacious, was not worried about a break down, blends in with the local cars. Booked the rental through text which was ok, sending photos through text did not always function properly though. I think something glitches on their end when receiving photos since the photo would appear and have been sent on my end however was not received. Seats and floor were clean when I picked up the car, everything else (dash, steering wheel, trim/ door, center console, etc) was not clean and needed vacuuming and wiping. Roaches present as well (saw several near center console, one on rear floor). When I notified the agent about the roaches, the response was “ Apology on that, Melinda. We'll inform our lot tech about it. I received the photos. Have a safe travel. Goodnight.” Not really a great response/ action plan (yes I know that they are common in Hawaii.. but who wants them in their vehicle?). Car had a wet smell.. fixed that with plenty of ozium car spray. Would rent again with different expectations.