HomeTown Moving

I called Hometown Moving and they showed up ready to work. From start to finish, the team was professional, efficient, and careful with everything they handled. They did exactly what they said they would do and delivered exceptional service. No drama, no excuses, just solid work and great communication.

We unfortunately chose this company to unload our move to Orlando into a storage unit which led to thousands of dollars worth of damage to our equipment. When we called the company to rectify the situation they showed no remorse and claimed zero responsibility for what they did and left us out to dry. Avoid this company at all costs or it will cost you thousands!! Just a completely unprofessional and untrustworthy business and I’m still in shock how we’ve been treated by them.

THEY DAMAGED ALL OF OUR TV's, MONITORS, SCREENS, GRANDPA'S DESK AND MORE. THE MOVING COMPANY THAT MOVED US OUT SAID THEY HAD NEVER SEEN ANYTHING THIS BAD. This company moved our items from a truck into a storage unit. In the storage unit, there was lawn equipment and heavy items on top of screens, our sectional leaning on our desk, which is now BROKEN IN HALF. And not taking ANY responsibility for items they destroyed. Would avoid using this company at all costs.

I’m delighted & grateful for the care & attention to detail. They treated my white lacquer furniture as if it were their own! Every piece was carefully packed & delivered in perfect condition. 😌

These guys had great attitudes, where very respectful of our space and took great care of all our things during transport, will use service again!

Xavier / Albert were sweet and did what their were told. Not as organized as the first set of men that came to help move us. But they did go above and beyond.

I needed some heavy awkward shaped furniture moved and not only where they quick to come get it, the movers were polite, well mannered and navigated the narrow hallways with the expert precision. Great bunch of workers and a great company to call if you want the job done right!

Lucas & Xavier were excellent. Polite, respectful and careful with our furniture. They helped us immensely and we appreciated their hard work for us.

The guy I first spoke to seemed legit. I didn't know it would be an old beat up truck and guys who didn't know what they were doing. The truck was not packed very well. Yes, they did wrap a tv and dresser. Lucas dropped/damaged several items. Sam was very careful tho. They took 5 hours to move a 2 bedroom apartment. I would not call them again. Their page shows brand new trucks with a company logo, that was not my experience.

I hired this company for my move and unfortunately had a very disappointing experience. The written quote said there would be a $800 flat long-distance travel fee plus an hourly rate of $170 starting once the movers arrived at my home. However, when the final bill came, they charged both the flat $800 travel fee and additional hourly time starting from when the truck left their facility, not when work began at my home. This effectively doubled the hours for the move-in process and nearly doubled the quoted cost. For example: if moving from Orlando to Miami, you end up paying the $800 long-distance fee plus 4 hours of drive time at $170/hour plus the actual hours spent unloading — a completely different structure than what was promised in writing. When I questioned this, the company claimed their “clock runs door to door.” That directly conflicts with both their written quote and the text message they sent before the move, which stated the long-distance fee was a flat rate. The language they used was ambiguous and contradictory, and under Florida law, such ambiguity cannot be used against the customer. To make matters worse, the movers spent extra time circling the area trying to locate our apartment (my husband had to go find them), broke the community’s sliding entry gate upon arrival, and then delayed further while trying to resolve the damage. All of that added to my bill. In the end, I was left with hundreds of dollars in overcharges and no clear explanation. If you are considering hiring this company, be extremely cautious and make sure you have every detail clarified in writing — because even their own documents contained contradictions that allowed them to double-charge me. Transparency and honesty are essential in a moving company. Unfortunately, I experienced neither here.