We started using HomeInstead for my Mom 1.5 years ago. They were so helpful in unknown territory, and were able to accommodate our needs immediately. Then, my Dad needed temporary care and we again turned to HomeInstead, who jumped right in. My Mom recently required extra care, and turning to HomeInstead was a no brainer. They are aiding both of my parents with constantly changing schedules, and they adjust without headaches. Their portal is helpful and easy to manage. HomeInstead tries very hard to provide the same caregivers for consistency. My parents rave about Annette, and Margaret; they are proactive, prepping meals & keeping the house tidy. The office staff is always polite and professional. DeAnna, Sharon, and Monica are life savers, always returning my calls and answering questions or pointing me in the right direction, above and beyond their responsibilities. Highly recommend HomeInstead!