There was an issue with the fiber optic cable at my new apartment, which would take 3-4 weeks to rectify if I went through the building's management office.
Bring in Hingtel. I found them on Google, a very quick and painless WhatsApp chat + phone call later, they came over on time as promised, tested the wiring in the unit, riser and MDF, and fixed the problem in no time! There was no upsell or bad practices, just quick and efficient service.
Being new to KL, I was grateful we could communicate easily in English. They also offered good advice, explained the issue and what they were doing, and we joked around and shared many laughs as well.
All in all, amazing quality and punctual service, cheaper than others, and a lovely team to work with! I highly recommend them and would reach out again with no hesitation.