After a torsion coil spring broke on our garage door, I contacted Zach from High-Lift Door after reading customer reviews on-line. It's all too easy to be skeptical when reading so many with a 5 star rating, but in reality they are spot on. It is refreshing to see his work ethic shine through and his attention to detail. He explained the causes and the remedies in professional, understandable terms. Asking him questions never slowed him in his work. He was knowledgeable and courteous. After completing the repairs he continued with the maintenance by checking, adjusting, lubricating and cleaning the door, guides, rollers, chain and motor assemblies. Everything works like new again. All in all, he deserves a five star rating!