Heritage Hardwood Flooring

From our first meeting to the end of our project Dan and his team at Heritage Hardwood Flooring demonstrated professionalism, great customer service and craftsmanship for our flooring project. Our project consisted of removing old carpets and replacing with 800 sf of matching white oak flooring in both our living room and master bedroom. Then refinishing all the wood flooring throughout our home, approx 1300 sf, including bathroom, pantry and closets. Our goal was to refinish the floors so they looked not like a refinish job but like an original install. HHF was very successful in meeting our goal. We really appreciated the patience HHF gave us in our efforts to select the right stain color and their willingness to make changes to issues that became apparent during the work process. The sign of a true professional is not only performing their skills flawlessly but also how well problems are solved in the likely occurrence in a project like ours. HHF was able to demonstrate those skills with great success. Dan set our expectations high as he assured us in the quality of work he planned to provide in our project. We can confidently say he met those expectations with great success. They performed the work in the time frame that was quoted and did not declare the project done until we were satisfied. Someone might assume that service, professionalism and craftsmanship like this would come at a great financial cost but we found HHF’s cost to be considerably less than the other bids received. And no extra costs were tacked on at the end of the project. Satisfaction was the goal at the price quoted. It is easy to see that we are very happy with the work Heritage Hardwood Flooring performed on our flooring project and we are planning on using them again for future projects. And yes, we would recommend them for your hardwood flooring needs as well.

We had Heritage Hardwood Flooring refinish and add oak flooring last year to the main floor and stairs of our home. We were impressed with the results and had them return this year to install hard wood upstairs. It turned out great and Daniel and his team finished the work in a very timely manner. Highly Recommend!

We recently worked with Daniel/Heritage Hardwood Flooring to remove our old tile and carpet and replace it with hardwood throughout the house, and they did an outstanding job from start to finish. The team was professional, efficient, and incredibly detail-oriented. They handled the demolition and installation seamlessly, kept the work areas clean, and finished right on schedule. Our new floors look absolutely beautiful—truly a transformation—and the craftsmanship shows in every room. Communication was easy, the crew was respectful of our home, and the quality of their work exceeded our expectations. Highly recommend Heritage Hardwood Flooring to anyone considering new flooring. Five stars!

Heritage Hardwood Flooring just refinished our hardwoods and laid new ones in the dining room where we previously had carpet. The refinished new flooring match up perfectly and you'd never know they were done 24 years apart! Daniel was amazing in all his communication; relaying to us the scope of work, timeline and pricing! Jesse and Will did an awesome job performing the work of the sanding, refinishing and laying the new flooring all in the agreed time frame and price! We are beyond thrilled with our beautiful floors and cannot thank them enough for their extraordinary workmanship and customer service! We wholeheartedly recommend Daniel and his team!

Heritage Hardwood did an excellent job installing hardwood in my office, master bedroom, and master closet. I worked closely with Daniel, and the entire process went smoothly from start to finish. They stayed on schedule, kept the project on budget, did quality work, and cleaned up well afterward. I’d definitely recommend them to anyone looking for reliable and professional hardwood installation.

Absolutely beautiful work, we had a refinish on our existing floor and new hardwood flooring installed next to it. They match seamlessly even though they are 22yrs apart in age! Beautiful!! Will definitely be recommending to my clients

Daniel and his team were a pleasure to work with. Their communication was excellent and made the whole process easy. We did notice a gap between the hardwood in our hallway and mentioned our concern to Daniel. He responded right away and was very professional. The next day, Eddie (who installed the floor) came to talk with me about the situation, and he handled it with grace and replaced the section for us. The team was great, and our floors look amazing! Thank you!

Daniel and his team were efficient, friendly, and provided excellent product (wood sourced from the USA). His team answered all questions in a friendly and quick manner, considerate of pets in the house, and cleaned up well after the project was completed. We had existing walnut restored and white oak installed in 3 rooms. We would highly recommend Heritage Hardwood Flooring to provide your flooring needs!

Heritage did a great job replacing our carpet with wood flooring and refinishing existing floors. Daniel handled a small issue professionally and took great care of us. Nearly a year later, the floors still look beautiful. Highly recommend.

This is an update to the review I originally wrote. After the review was posted, Daniel, the owner, came out to look at our floors and the quality of the work. He agreed it was not up to his standards and offered to redo the floor to meet his standards. This offer speaks well of Daniel and his desire to make sure the customer is satisfied. The only downside to having to have the floors redone is we have to go through the refinishing process again and it is disruptive and dusty. Original Post: I wish I could have had the quality of work described in the other 5-star reviews. The quality of the work Heritage did for us was very poor. We had some flooring refinished due to water damage and added additional hardwood flooring. There are very noticeable circular sanding marks in the new hardwood. The new finish on all the hardwood has white specs in it and also pieces of red grit from the sanding discs. Nail holes and other openings in the hardwood were not filled before finishing. When they reinstalled the baseboard, they cut off at least 1/2 inch of the bottom. We told the installers we had had some extra baseboard if they needed it. They could have replaced the 2-foot piece of baseboard they thought was a problem and not trimmed all the baseboard on the new flooring. We had to replace all the baseboard they ruined by trimming it. It looked terrible. They also left wood shavings around the edges of the flooring and finished over it. The two individuals doing the finishing spent a lot of time watching news updates on their phones. The remainder of the non-hardwood repairs and upgrades done by other contractors was of excellent quality. I am disappointed we received poor quality on our hardwood flooring, which I understand is not the norm of Heritage Hardwood.